Change Management Analyst

This is a remote position.

Project Description

The clientthrough the Environment and Protected Areas (EPA) ministry is modernizing its regulatory ecosystem by consolidating multiple disconnected platforms into a single integrated Digital Regulatory Assurance System (DRAS). The project focuses on digital transformation, modernization of regulatory operations, process standardization, and improving stakeholder experience for both internal staff and external users.

The Organizational Change Management (OCM) Analyst will support change planning and adoption activities across multiple DRAS releases, ensuring users are prepared for new systems, processes, and ways of working. The role emphasizes communication, stakeholder engagement, training coordination, adoption monitoring, and post-release feedback analysis.

Mandatory Requirements

Education & Certification

• Bachelor’s degree in a related field
• PROSCI or CCMP certification (mandatory)
• Mandatory Experience Requirements (5+ Years)

Communications & Presentations

• Experience developing and delivering communications and presentations for multiple stakeholder groups
• Experience preparing stakeholder-facing materials
• Strong written and verbal communication skills
• Experience drafting key messages and organizational communications

Organizational Change Management Deliverables

• Experience developing:
  • Change Management Strategies
  • Change Plans
  • Communication Plans
  • Stakeholder Engagement Plans
  • Training Plans
  • Change Readiness Assessments

Change Adoption & Monitoring

• Experience monitoring:
  • Adoption metrics
  • Stakeholder inquiries
  • Resistance management
  • User feedback
• Experience supporting follow-up actions and adoption strategies

Feedback & Continuous Improvement

• Experience leading post-release feedback collection and analysis
• Ability to translate insights into actionable recommendations
• Experience contributing to continuous improvement initiatives

Stakeholder Collaboration

• Experience collaborating with:
  • Project teams
  • SMEs
  • Internal and external stakeholders
  • Leadership groups

Delivery Environment

• Experience supporting multiple concurrent releases/projects
• Experience working within strict timelines and delivery schedules

Nice-to-Have Requirements

Technical & Communication Skills (3+ Years)

• Experience translating technical language into business-friendly communication for non-technical users
• Experience communicating both business and IT changes

Change Facilitation

• Direct experience facilitating organizational change initiatives
• Experience driving stakeholder readiness and adoption

Metrics & Reporting

• Experience defining and measuring:
  • Change success metrics
  • Adoption KPIs
  • Progress reporting

Relationship Management

• Experience building effective relationships with:
  • Leadership
  • Stakeholders
  • Cross-functional teams

Multi-Project Environment

• Experience handling multiple initiatives simultaneously under tight deadlines

Key Responsibilities

• Support internal and external OCM strategies across DRAS releases
• Draft and coordinate communications
• Deliver stakeholder engagement activities
• Identify training and readiness gaps
• Monitor adoption and resistance
• Conduct post-release feedback analysis
• Create response and adoption improvement plans
• Align OCM activities with project schedules and release timelines
• Support lessons learned and continuous improvement activities