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Wing AssistantWA

Workforce / Bench & Redeployment Manager

Wing Assistant provides dedicated virtual assistants to small businesses and startups, integrating AI and human expertise to streamline workflows and enhance productivity.

Wing Assistant

Employee count: 1001-5000

Salary: 540k-924k USD

Philippines only

We are seeking a Workforce / Bench & Redeployment Manager to own our bench management and talent redeployment strategy, ensuring all idle or at-risk assistants are re-engaged within 72 hours. This role focuses on balancing supply and demand while maintaining a 'hot bench' of prepared talent, minimizing downtime, and reducing churn. The position requires proactive workforce management and collaboration with various teams.

Requirements

  • Oversee and maintain the company’s active bench pool.
  • Implement rapid redeployment processes to match idle or at-risk assistants with new client openings.
  • Coordinate with Talent Acquisition, Training, and Operations teams.
  • Track and forecast workforce utilization.
  • Maintain accurate talent profiles.
  • Conduct bench audits and generate reports.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Manager

Salary

Salary: 540k-924k USD

Location requirements

Hiring timezones

Philippines +/- 0 hours

About Wing Assistant

Learn more about Wing Assistant and their company culture.

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Wing Assistant is an innovative virtual assistant service that connects small businesses, startups, and executives with top-tier remote talent. Founded in 2020 and headquartered in Berkeley, California, Wing has quickly established itself as a leader in the virtual assistant landscape by offering a unique blend of human expertise and AI-driven support. The company provides dedicated assistants who are tailored to the specific needs of its clients, enabling them to offload recurring tasks, manage complex projects, and optimize their workflows.

Unlike traditional hiring, Wing's platform allows clients to scale their support needs dynamically—whether they require part-time help or full-time assistance. With pricing structures that reflect their commitment to affordability, clients can secure the services of a talented virtual assistant for as little as $599 per month. Each assistant is rigorously vetted to ensure they possess the necessary skills and competencies, making them capable of handling a wide range of tasks from administrative support to specialized services in areas like marketing, e-commerce, and customer service. Wing's Customer Success Managers ensure quality and compatibility, fostering long-term relationships between assistants and clients to continually refine and enhance service delivery.

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Wing Assistant

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Wing Assistant hiring Workforce / Bench & Redeployment Manager • Remote (Work from Home) | Himalayas