Technology Project Manager

Technology Project Manager

Salary: Up to £50,000 per annum depending on experience

Contract: Permanent, full time

Shifts: 37.5 hours per week, Mon-Fri between the hours of 08:30-18:00, with a 1-hour unpaid lunch

Work model: Fully remote

Must be able to attend client sites in Central London when required.

Williams Lea | TSO are looking for a Technology Project Manager experienced in delivering software solutions to join our team!

Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient, scalable 24/7 operations. We combine deep expertise, agentic AI-embedded workflows, and a global delivery model into a tech-enabled, seamless human expert-in-the-loop experience that helps clients achieve superior business outcomes.

Built on a strong heritage and great client relationships, we harness deep industry expertise, emerging technology and our global “Optishore™” delivery model to plan, build, execute and measure business processes, driving operational agility and digital transformation at speed and scale.

Williams Lea, an RRD company, serves clients in 20 countries across four continents and has 15,000 employees worldwide.

TSO is a UK-based division of Williams Lea. TSO turns authoritative data and content into outstanding performance for our high profile regulatory and government clients and their customers. We make information work. As a digital first publisher and regulatory tech provider we offer a compelling suite of publishing solutions, reaching our client’s users and customers through online publishing of structured data, apps, multi-format commercial publishing, distribution and marketing and eLearning solutions.

Purpose of the Role

We are looking for an experienced Project Manager to join our technology team to help manage the delivery of market leading software products and services for our clients.

You will be working in a fast-paced organisation using Agile and PRINCE2 methodologies to deliver excellent software solutions for our demanding clients primarily in the UK Public Sector, with responsibility to ensure successful delivery of projects assigned to you. You will also manage the delivery of internal technology improvement projects, such as the migration of our ERP system.

Our technology team consists of over 50 technical staff covering Architecture, Design, Engineering, and Project and Service Management functions

Key Responsibilities

• Plan and govern complex technology projects to ensure successful execution and delivery within scope, time, budget, and quality
• Develop comprehensive project plans, including defining requirements, estimating resources, and creating project schedules
• Adopt and adapt appropriate project management methods and tools to provide effective project monitoring and control processes, change control, and risk management
• Overall financial management, control and stewardship of the project delivery and resources used in the provision of services, ensuring compliance with all governance, legal and regulatory requirements
• Proactively manage dependencies, overcome obstacles, and get the best value against constraints
• Collaborate with the technical team to understand the technical approach, challenges, and risks
• Ensure the team collaborates, communicates, and focuses on what is most important
• Coach team members, facilitate continuous improvement of products and processes, and apply the most appropriate agile and lean tools and techniques for the environment
• Measure and report project performance to stakeholders and manage the expectations of key project stakeholders
• Work with clients to develop project scope and project plans, listen to the needs of technical and business stakeholders, ensuring high levels of impact and client satisfaction
• Co-ordinate resources and collaborate with other project managers to assist them in successfully delivering the wider TSO portfolio

Qualifications and Skills

• Bachelor's degree or higher in computer science, engineering, or a related field
• At least 5 years of experience in project management delivering software solutions, preferably for public sector or regulatory clients or in a public sector or professional services environment.
• Experience of leading the delivery of complex software projects using Agile development methodologies such as Scrum or Kanban
• Familiarity with tools such as Jira, Azure DevOps, Confluence, MS Project
• Understanding of SDLC, DevOps, and CI/CD practices
• Excellent communication, coaching skills, presentation, and interpersonal skills, comfortable in communicating to all levels
• Strong analytical, problem-solving, and decision-making skills, with the ability to balance trade-offs and risks
• Commercial awareness and financial management capability
• Self-motivated, proactive, and adaptable, with the ability to work independently and as part of a team
• Change management experience
• PRINCE2 and Agile Scrum accredited
• A working knowledge or exposure to relevant ISO standards and best practice

Using AI in your application

We’re happy for you to use AI tools to research us, polish your cv/cover letter, and practice interviews. Please make sure everything you submit reflects your authentic skills and experience.

To keep things fair, please don’t use AI to invent or exaggerate achievements, complete assessments (unless we say it’s allowed), or to generate live interview answers.

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

• 25 days holiday, plus bank holidays (pro-rata for part time or fixed term roles)

• Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.

• Life Assurance

• Private Medical Insurance

• Dental Insurance

• Health Assessments

• Cycle-to-work scheme

• Discounted gym memberships

• Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com(we do not accept applications to this email address).

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