White Stuff is seeking a Remote Customer Service Advisor to provide exceptional customer service through live chat, email, and potentially phone. The role involves handling customer inquiries, maintaining quality, and promoting the brand, requiring a flexible, enthusiastic individual. All customer service representatives will be scheduled across the full week, with initial training conducted remotely during office hours.
Requirements
- Experience of communicating with customers effectively via Live Chat and Email
- Excellent communication and interpersonal skills
- Exceptional attention to detail
- Cheerful disposition with a flexible and positive approach to work
- Promoting the White Stuff brand and ethos
Benefits
- Up to 33 days holiday per annum
- Staff discount
- Charity days
- Duvet days
- Ongoing training and development