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wexWE

Senior Strategy Manager, Performance Acquisition

WEX Inc. is a global commerce platform that simplifies the business of running a business by offering personalized technology solutions for employee benefits, mobility and fleet management, and corporate payments.

wex

Employee count: 5000+

Canada only

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About the Team/Role

At WEX, we're not just a payments company—we're a global commerce platform that simplifies the business of running a business. From the fleet vehicles that deliver our goods, to the travel that connects us, to the healthcare that keeps us well, our solutions are quietly powering the world's most essential industries. We thrive on solving complex challenges with innovative technology and a passion for our customers' success. If you're driven to make a tangible impact on a global scale, come build the future of commerce with us.

We are hiring a Senior Channel Strategy Manager, Performance Acquisition
to join our team. This is a high-impact, individual contributor role requiring a strategic leader who is also deeply committed to delivering results. You will partner with Sales, Marketing, and Customer leadership to develop and execute revenue growth strategies, maximizing the flow of qualified small business prospects through our funnel.

The manager in this role will be expected to lead the strategic oversight and performance of the Upper-Mid Funnel. This involves setting the vision for and directly managing key processes like lead prioritization, customer segmentation, and marketing investment optimization. You will partner directly with North America Mobility leadership, Finance, Product, and Data teams to ensure our commercial teams have the operational support, strategic insights, and tooling required to achieve our commercial goals and deliver exceptional customer experiences.

How you'll make an impact

  • Define and Own Upper-Mid Funnel Strategy: Drive the strategic vision and roadmap for the upper-mid funnel, serving as the primary Commercial Strategy Owner who partners closely with Marketing to ensure alignment on lead generation, quality, and funnel velocity for Small Business (SBS) growth.

  • Drive Marketing Investment Optimization: Lead the operationalization and ongoing refinement of the Finance-created investment model, using its insights to prioritize and allocate marketing spend across sourcing channels, ensuring optimal budget utilization and maximizing return on spend.

  • Implement Prospect Prioritization & Routing: Design and execute advanced strategies for lead scoring, prioritization, and routing to ensure high-quality prospects are efficiently matched to the appropriate sales and digital channels.

  • Develop Customer Segmentation Models: Create and implement customer segmentation models to enhance targeting, personalization, and conversion rates across the upper and mid-funnel customer journey.

  • Facilitate Cross-Functional Impact: Act as the primary growth owner, partnering closely with Product, Risk, Marketing, and Sales/Servicing teams to define processes and translate strategy into cohesive, actionable operational plans.

  • Performance Analysis & Insight Generation: Establish, monitor, and report on key performance indicators (KPIs), using data to proactively surface critical insights and resolve systemic bottlenecks and drop-off points.

  • Oversee End-to-End Program Delivery: Lead complex projects from problem definition and strategic business case development through to implementation and post-launch review, refining strategies based on measurable outcomes.

Experience you’ll bring

  • EST/CST is preferred

  • Educational Foundation: Bachelor's degree in Business Administration, Finance, & Economics.

  • Professional Experience: 8 - 10 years of progressive experience in Growth, Business Analysis, or strategic consulting (or similar highly-analytical project-based environment), with a focus on optimizing digital & sales funnels, preferably within FinTech or financial services serving the Small-to-Medium Business (SMB) market.

  • Data Proficiency: Strong analytical skills with experience in synthesizing complex data sets and delivering strategic insights that clearly inform and guide senior stakeholders.

  • Technical Fluency: Proficiency in forecasting models, financial analysis tools, and data visualization concepts. Demonstrated ability to translate complex data into structured, executive-level presentation materials (e.g., PowerPoint/ Google Slides) to drive alignment and decision-making.

  • Cross-Functional Leadership: Excellent cross-functional communication and interpersonal skills, with the proven ability to influence without authority and collaborate effectively across all levels of the organization.

  • Mindset: Highly analytical, organized, and systems-oriented; focused on execution and outcomes; proven ability to quickly synthesize information, develop structured hypotheses, and communicate executive-level recommendations.

  • Results: Proven track record of structuring, leading, and owning complex, ambiguous strategic projects from inception to delivery, and achieving measurable results in a high-growth setting.

About the job

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Posted on

Job type

Full Time

Experience level

Senior
Manager

Location requirements

Hiring timezones

Canada +/- 0 hours

About wex

Learn more about wex and their company culture.

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WEX Inc. is a global commerce platform that simplifies the business of running a business. Many of our customers face the challenge of managing complex operational processes due to the rapid pace of regulatory, economic, and societal change worldwide. They are often stretched thin and lack the in-house expertise to solve these intricate problems. This is why WEX offers personalized technology solutions designed to simplify employee benefits, mobility and fleet management, and accounts payable and receivables processes. From our origins as a pioneer in fleet card payments in 1983, we have expanded our scope to become a multi-channel provider of corporate payment solutions, helping businesses navigate these complexities and achieve greater efficiency.

Our customers in the fleet industry, for example, need robust tools to manage fuel and maintenance expenses, ensure driver safety, and optimize operations. WEX Fleet provides them with fuel cards, telematics, and data analytics to meet these needs. For businesses involved in travel, managing cross-border payments and streamlining back-end accounting can be a significant hurdle. WEX's travel and corporate solutions, including virtual payment solutions, help these clients automate processes, reduce costs, and gain better insights into their spending. Similarly, in the healthcare sector, employers and employees alike grapple with the administration of benefits and healthcare payments. WEX Health offers a cloud-based platform to simplify the management of Health Savings Accounts (HSAs), Flexible Spending Accounts (FSAs), and other benefit plans, making it easier for millions of consumers to manage their healthcare expenses. By embedding our solutions into our customers' workflows and leveraging our expertise in data and analytics, we empower them to make smarter decisions, reduce operating costs, and ultimately, reach their full potential.

Employee benefits

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Company equity

WEX offers company equity.

Life insurance

WEX offers life insurance.

Paid sick days

WEX provides paid sick days.

Sabbatical

WEX offers sabbatical leave.

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