United States onlyIf you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Pay Range: $68,600.00 - $103,000.00Job Description
This is a full time position that has a set schedule which includes weekends evenings and weekdays (40 hours)
Essential Functions and Responsibilities:
- Acts as a steward for carrying out WGU’s mission and strategic vision by demonstrating effective and consistent commitment to learner-centered, competency-based educational support.
- Responsible to monitor the course progress of an assigned group of learners in their course(s) and proactively offer support at key points of the student journey.
- Provides expertise in assigned content area and maintains current knowledge in their field.
- Fosters student learning through innovative, effective teaching practices.
- Responds with urgency to meet student needs and communicates professionally and respectfully with students and all other members of the WGU community.
- Offers timely support and outreach to students, including meeting service level agreements as outlined by their department.
- Uses technology-based teaching and communication platforms to aid students in the development of competencies.
- Collaborates with other professionals within the university to promote a positive, student-obsessed atmosphere.
- Participates in all required training activities.
- Responds with urgency to changing requirements, priorities, and short deadlines.
- Consistently exhibits WGU Leadership Principles.
- Other duties and responsibilities may be assigned as the position evolves.
Knowledge, Skill and Abilities:
- Demonstrated ability to customize instructional support for learners with a variety of needs and educational backgrounds.
- Must demonstrate technological competency: Proficiency in Microsoft Office (or similar) applications, virtual instructional platforms, and student management systems.
- Extraordinary customer service orientation.
- Strong verbal and written communication skills, with ability to present information clearly, concisely, and accurately; friendly, persuasive speaking and writing style.
- Well organized - conscientious and thorough with detail.
- Ability to use data to make decisions.
- Strong understanding, acceptance, adherence and promotion of the tenets of competency-based education in the WGU model.
Competencies:
Organizational or Student Impact:
- Accountable for decisions that impact individual students.
- Creates or facilitates learning experiences that support students’ attainment of knowledge and skills.
- With specific guidance from senior faculty and program leaders, acts independently in executing teaching practice.
Problem Solving & Decision Making:
- Works on diverse matters of limited complexity.
- Receives general direction from their immediate supervisor or manager.
- Effectively utilizes resources to address student concerns and inquiries.
- Supports student needs to help them achieve course or program outcomes at the individual student level.
- Follows university and department established policies and best practices.
Communication & Influence:
- Communicates with students as appropriate to support student questions and needs.
- Communicates with fellow faculty members as appropriate within and outside of the department.
- Provides feedback regarding discipline and practice leadership.
Leadership & Talent Management
- Serves as a contributing and collegial member of teams.
- Adheres to learning and operational quality guidance and instructions.
- Supports initiatives within the area of specialty.
- Displays a positive attitude toward change and supports change management practices.
Job Qualifications:
Minimum Qualifications:
- 15+ graduate credit hours in Finance required; Terminal degree in finance preferred. Education must be from an accredited institution. Education is verified.
- Minimum of 2-3 years’ experience teaching adults in Higher Education; preferably in an online distance based model
- Minimum of 3-5 years of industry experience in Finance. CFP, CFA, securities licensing, and/or insurance credentialing preferred
- Masters in Accounting, Finance, or MBA with graduate level training in Corporate Finance, Financial Management, and Financial Analysis
- Experience providing student support and instruction; demonstrated ability to work with struggling or at-risk learners
- Ability to break down complex concepts into content that is more accessible to learners
- Ability to deliver exceptional customer service (AKA “Student Obsession) to our Students
- Office: Candidate must reside in the continental United States and works from a dedicated office space that enables reliable support of required technology; must be free of noise, distractions, and interruptions during prescribed work hours
- Flexible schedule to accommodate learner schedules and occasional college meetings/events; learners require support evenings and weekends
- Up to 20% travel is required of this role.
Preferred Qualifications:
- Professional designation such as CPA, CMA, CFA, or FPAC strongly preferred
- Terminal degree is preferred with at least 5 years in the Finance industry and 3 years of Instructional Finance experience.
- Experience with distance education and distance learning students is preferred.
Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at [email protected].
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
