United States onlySUMMARY
The Implementation Specialist role is an experienced team player who possesses the ability to work cross-functionally with partners. This role requires frequent travel and the ability to thrive in a high-demand, performance-driven environment that focuses on implementing solutions aligned with the company’s overall business strategy.
KEY RESPONSIBILITIES
- Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives
- Conducts thorough assessments to identify specific requirements and challenges related
- Provides training and support to team members
- Collaborates with internal support teams to resolve technical challenges
- Provides support related to workflow optimization and system upgrades
- Provides service consistent with Welltower’s core values
OTHER DUTIES
Please note this job description is not designed to provide a comprehensive listing of activities, duties, or responsibilities that are required of this role. Duties, responsibilities, and activities may change at any time with or without notice.
TRAVEL
Weekly out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.
MINIMUM REQUIREMENTS
Skills / Specialized Knowledge:
- Proven ability to manage portfolios of work
- Solid understanding of project management and agile practices
- Strong interpersonal, conflict management, and communications skills
- Effective documentation and reporting skills
- Proficiency in Microsoft Excel is a must
- Adaptability and resilience, with the ability to thrive in a fast-paced and dynamic environment
Experience:
- 3 years’ experience in business administration, real estate, finance, or technology desired
- Familiarity with the following Yardi products/modules: Voyager (Commercial, Residential, Senior Housing), Payscan, eProcurement, Vendor Café, Lease Manager, Collectors Workstation, Fixed Assets, Commercial Management, Investment Accounting, Job Cost, Facility Manager, RentCafé Suite, Construction Manager, Utility Manager and Pulse Insights, Deal Manager, Loan and Debt Manager, Forecast Manager, and Document Manager
- Proven experience in project management, implementation, or consulting roles, particularly in real estate or healthcare industry
- Technical Support experience a strong plus
Education:
- Bachelor’s degree in accounting, Business, Real Estate, Computer Science from an accredited institution or equivalent work experience
- Agile, Six Sigma, or PMP certification strongly preferred
Applicants must be able to pass a pre-employment drug screen.
WHAT WE OFFER
- Competitive Base Salary + Annual Bonus
- Generous Paid Time Off and Holidays
- Employer-matching 401(k) Program + Profit Sharing Program
- Student Debt Program – we’ll contribute up to $10,000 towards your student loans!
- Tuition Assistance Program
- Employee Stock Purchase Program – purchase shares at a 15% discount
- Comprehensive and progressive Medical/Dental/Vision options
- And much more! https://welltower.com/newsroom/careers/
ABOUT WELLTOWER
Welltower, an S&P 500 company headquartered in Toledo, Ohio, is driving the transformation of health care infrastructure. The Company invests with leading seniors housing operators, post-acute providers and health systems to fund the real estate and infrastructure needed to scale innovative care delivery models and improve people's wellness and overall health care experience. Welltower, a real estate investment trust ("REIT"), owns interests in properties concentrated in major, high-growth markets in the United States, Canada and the United Kingdom, consisting of seniors housing, post-acute communities and outpatient medical properties. More information is available at www.welltower.com
Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet
