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Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with 3+ million users who trust us with more than $100 billion in assets. And we’re just getting started.
We’re looking for someonewho thinks big, sweats the small stuff and keeps things simple. You’ll join a high-bar, fast-paced team where people are trusted to own their work, communicate openly, and ship things that improve our clients’ lives. Collaboration, humility, and an obsession over quality are how we get stuff done.
About the team
As an Associate, you will join our Crypto Operations team to help deliver frictionless, reliable, accurate, and timely client experiences across an expansive set of products & features. Our Crypto Operations team is a part of the Wealthsimple Brokerage Operations business unit that provides the back-end technology, operations, and platform that powers our key Wealthsimple products. It continues to expand to deliver a wider breadth of financial services to our clients and supports the broader organization in operationalizing key priorities. We are always striving to deliver best-in-class operations for the products we support.
In this role, you will deliver and continuously improve the key processes that help power our Crypto product. You will manage projects from ideation to completion, and work collaboratively with Crypto Ops management, fellow Crypto Ops team members, Finance, Data & Reconciliation, Compliance, and Engineering teams. This role involves hands-on Day to Day tasks, with a significant amount of processing work to ensure our crypto services operate smoothly and efficiently.
In this role, you will have the opportunity to:
- Keep us accountable, and drive impact
- Work closely within our Crypto Operations (Trading, Transfers, Staking, Reconciliation) and support our key processes with a no-ego attitude (roll-up-your-sleeves mentality).
- Ensuring the DTD operational excellence of our Crypto Operations is maintained. All while ensuring key tasks are being done correctly and promptly.
- Collaborate with our Finance, Data & Reconciliation teams to address any deviations within our processes between expected results and actual reality.
- Own the problem-solving of distinct Crypto operational projects and independently engage with leadership and stakeholders to drive the answer forward.
- Facilitate effective communication across our multiple partners, from internal stakeholders to external vendors, regulators, and auditors.
- Grow into a subject matter expert and support your fellow associates, specialists, and internal partners so everyone can level up their knowledge.
- Find opportunities to strengthen our internal controls, reduce any weaknesses/risks, and help scale processes within our product operations team.
- Collaborate with external teams to ensure our key processes & controls are supporting our stakeholders and their deliverables.
- Work closely with our Compliance & Finance teams to ensure our processes, controls, and reporting are adhering to regulatory standards (i.e CIRO, OSC).
Optimize our Ecosystem
Skills we are looking for:
- Relevant work experience: 2+ years of demonstrated success demonstrated success in a fast-paced environment, either in crypto operations, brokerage operations, fintech, startups, FI's or other operations roles in related fields.
- General interest in crypto and its various applications (e.g., Staking, Trading, Digital Asset Custody, Blockchain Reconciliation). Prior crypto experience is a nice to have but not a requirement.
- Proven experience with SQL, General Ledgers, and Reconciliations is a huge plus
- Naturally Curious - Relentlessly pursuing to find the root cause of a problem, and willing to further expand their own knowledge & competencies.*
- Proactive & Action-Oriented - Acts without being told what to do. Takes full ownership of work and proactively identifies problems. Striving to make the next day better than the last.
- Organization & Planning - Plans, organizes, schedules, and budgets time in a productive manner, allowing for a focus on key priorities.
- Collaboration - Excellent interpersonal skills and experience in highly collaborative environments
- Efficient - Ability to produce significant output with minimal wasted effort. Finds the path of least resistance to the problem definition, solution and execution
- Communication - Speaks plainly and truthfully. Communicates complex ideas in a simple & easy-to-understand way for any audience (e.g. engineering, finance, operational teams, executive team)
- Honesty/integrity - Doesn't cut corners. Does what is right, not what is politically expedient.
Compensation & Equity
🤑 Base salary range: For this role, candidates located in Canada can expect a base salary range of CAD $54,400 - $68,000. Actual compensation is determined based on skills, experience, and role level. Exceptional candidates may be considered above the top of the range, and pay can increase quickly for those who make a big impact in the role.
🚀 Total compensation: In addition to base salary, this role includes equity compensation. We use clear job levels and market-based salary bands to ensure compensation is fair and consistent across the company.
Why Wealthsimple?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match using our Wealthsimple for Business platform
🌴 20 vacation days + 4 wellness days per year, and unlimited sick and mental health days
✈️ 90 days away program: Employees can work outside of Canada for up to 90 days per calendar year
👥 A wide variety of peer and company-led Employee Resources Groups (e.g., Rainbow, Women of Wealthsimple, Black @ WS)
🌎 We’re a remote first team with over 1,500 employees across North America - and one of the best things about working here is the people. You’ll be collaborating with incredibly talented, curious, and driven teammates who care deeply about doing great work.
Be a part of our Canadian success story and help shape the financial future of millions.
Read our Culture Manual and learn more about how we work.
Technology & Innovation at Wealthsimple
We believe the future belongs to those who innovate boldly. At Wealthsimple, every team member is expected to lean into new technologies, including AI, and tooling to rethink how we work, solve problems faster, and create even greater value. We're looking for people who are not just comfortable with change but energized by it. Our commitment is to build a company that evolves at the pace of the world around us, and we want you to help lead that future.
DEI Statement
At Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement
Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.
At Wealthsimple, we want interviews to feel like genuine conversations. To support this, we use AI transcription during recruiter interviews. This allows recruiters to be fully engaged, ask thoughtful follow-up questions, and ensure your experiences are captured accurately. You’ll always have the choice to opt in or out before we begin.
BR, CA + 5 more
