Support Engineer

We are seeking a motivated and proactive Support Engineer to join our growing team. In this role, you will be a crucial first point of contact for our internal users, providing excellent support while also contributing engineering solutions to improve our processes and internal tools.

Requirements

• 2+ years of experience in a technical support or software development role
• A Bachelor's degree in Computer Science or a related field, or equivalent relevant work experience
• Solid understanding of Python
• Familiarity with the Django web framework
• Experience with troubleshooting and problem-solving in a technical environment
• Familiarity with ticketing systems (e.g., Jira)
• Experience with creating and maintaining technical documentation

Benefits

• 25 days of paid annual leave, plus public holidays
• Private healthcare, life insurance, and critical illness cover
• Pension plan
• Generous parental and adoptive leave
• Equity scheme
• Flexible working policy
• Wellbeing support and resources