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WAWabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail industries, as well as mining, marine, and industrial markets. It was formed in 1999 through the merger of Westinghouse Air Brake Company (WABCO) and MotivePower Industries.
Employee count: 5000+
It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
Essa posição é para atuar em regime presencial, em Indaiatuba, São Paulo.
A equipe de Helpdesk faz parte do time de Digital Intelligence, composto por analistas especializados em suporte remoto e presencial, atendendo às demandas de projetos e do Centro de Controle Operacional no site dos clientes.
Como membro da equipe de Helpdesk, você será responsável por garantir a disponibilidade dos sistemas e produtos implementados no projeto, oferecendo suporte ao cliente. Terá interface com todos os segmentos do projeto, assegurando a execução de testes, suporte e análises, trazendo excelentes resultados nas entregas.
Graduação completa ou em andamento em Tecnologia da Informação ou afins;
Conhecimento em automação de sistemas (desejável);
Conhecimento em operações ferroviárias (desejável);
Experiência anterior em suporte ao cliente;
Comunicação oral e escrita eficaz; habilidade para articular de forma clara e concisa;
Experiência avançada no pacote Office (Word, Excel, Project...);
Trabalhar em regime de escala no site do cliente;
Auxiliar na confiabilidade do sistema de controle ferroviário;
Analisar incidentes abertos por falhas reportadas pelo cliente;
Coletar informações de confiabilidade para priorizar correção de falhas;
Preparar relatórios de monitoramento da confiabilidade do sistema;
Configurar cópias de logs de servidores/painéis em produção;
Analisar alarmes da ferramenta de monitoramento de TI;
Treinar e repassar conhecimento sobre a infraestrutura implementada ao cliente;
Trabalhar em estreita colaboração com segmentos internos e clientes para identificar e resolver problemas;
Participar e liderar reuniões de discussão de análise de falhas junto ao cliente.
Na Wabtec, pessoas estão em primeiro lugar. Por isso, cuidamos para que nossos funcionários se sintam valorizados e tenham as ferramentas necessárias para prosperar. Ao se juntar a nós, você terá acesso a uma série de benefícios pensados para promover seu bem-estar e desenvolvimento. Confira o que oferecemos para que você se sinta parte de uma empresa que apoia sua jornada profissional e pessoal:
Assistência Médica extensível a dependentes (cônjuge e filhos)
Assistência Odontológica extensível a dependentes (cônjuge e filhos)
Política de Alimentação de acordo com localidade
Política de Estacionamento ou Vale Transporte
Programa de Assistência ao Empregado: orientação psicológica, jurídica, financeira e assistência social
Headspace – aplicativo focado em saúde mental
Cartão ou Cesta de Natal aos funcionários de acordo com localidade
Presente de Natal para filhos de até 11 anos de idade
Programas de Mentoria e acesso a plataforma de treinamento
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Full Time
Brazil +/- 0 hoursLearn more about Wabtec and their company culture.
Wabtec Corporation's story is one of convergence and enduring innovation, a narrative that begins long before its official formation in 1999. Its deepest roots trace back to 1869 with the founding of the Westinghouse Air Brake Company (WABCO) by the prolific inventor George Westinghouse. At the young age of 22, Westinghouse patented the revolutionary air brake system, a technology that would fundamentally transform railway safety and efficiency. The Westinghouse Air Brake Company was incorporated in Pennsylvania and commenced operations in Pittsburgh a year later, quickly establishing itself as an indispensable part of the burgeoning railroad industry. Within five years, thousands of locomotives and cars were equipped with its life-saving technology. The company's innovative spirit didn't stop there; Westinghouse continually refined his system to accommodate longer, heavier, and faster trains, cementing a legacy of progress.
The modern Wabtec Corporation emerged from the strategic merger of Westinghouse Air Brake Company and MotivePower Industries in 1999. MotivePower itself had a history dating back to 1972 with the formation of MK Rail by Morrison Knudsen. This union brought together complementary strengths: WABCO's expertise in braking and transit systems and MotivePower's capabilities in locomotive manufacturing and components. This pivotal merger created a formidable force in the rail industry. The journey continued with significant milestones, including the transformative acquisition of GE Transportation in 2019. This move vastly expanded Wabtec's global reach, digital expertise, and portfolio of locomotives and services, propelling it into the Fortune 500. Today, Wabtec stands as a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors, as well as mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience from its foundational companies, Wabtec continues to drive the future of transportation, focusing on safety, efficiency, reliability, and sustainability for a world in motion.
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WA5000+ employees
1999
Rafael Santana
WEBrazil onlyEmployee count: 1001-5000
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