WA Technology is a B2B supplier of iGaming solutions seeking a Customer Support Agent to join their team in Malta. The role involves providing exceptional customer support to English and Portuguese-speaking customers through email and live chat channels. Prior experience in customer support roles within the iGaming industry is a plus, but not mandatory.
Requirements
- Fluent in both English and Portuguese
- Previous customer service experience, preferably in an online environment
- Ability to work in rotating shifts, including weekends and evenings
- Excellent time management, active listening skills, empathy, and a 'can-do' mindset
Benefits
- Flexible work environment with a hybrid work setup
- Opportunity to work with well-connected industry leaders
- A leadership approach that fosters innovation, creativity, and trust
- Opportunity to experience the buzz of highly driven and motivated work colleagues
