Himalayas logo
WA.TechnologyWA

Customer Support Agent

WA.Technology provides comprehensive iGaming solutions enabling businesses to operate casinos, sportsbooks, and more.

WA.Technology

Employee count: 51-200

Malta only

Stay safe on Himalayas

Never send money to companies. Jobs on Himalayas will never require payment from applicants.

WA Technology is a B2B supplier of iGaming solutions seeking a Customer Support Agent to join their team in Malta. The role involves providing exceptional customer support to English and Portuguese-speaking customers through email and live chat channels. Prior experience in customer support roles within the iGaming industry is a plus, but not mandatory.

Requirements

  • Fluent in both English and Portuguese
  • Previous customer service experience, preferably in an online environment
  • Ability to work in rotating shifts, including weekends and evenings
  • Excellent time management, active listening skills, empathy, and a 'can-do' mindset

Benefits

  • Flexible work environment with a hybrid work setup
  • Opportunity to work with well-connected industry leaders
  • A leadership approach that fosters innovation, creativity, and trust
  • Opportunity to experience the buzz of highly driven and motivated work colleagues

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

Malta +/- 0 hours

About WA.Technology

Learn more about WA.Technology and their company culture.

View company profile

WA.Technology is dedicated to delivering a full spectrum of iGaming platform solutions required to build and operate businesses in various domains including casinos, sportsbooks, lotteries, fantasy, and poker. With a robust platform designed for seamless integration, WA.Technology ensures that each user has the tools necessary for a successful and regulated gaming experience. At the core of their offerings is the WA.Platform, which allows operators to manage and expand their enterprises efficiently while enjoying high security and reliability through features such as an intuitive back office and nearly 99% uptime. This means that businesses can focus on growth and customer satisfaction without worrying about technical downtime.

WA.Casino, WA.Sports, and their extensive array of gaming products, including over 6000 games and partnerships with more than 80 game providers, highlight their commitment to being a leader in the iGaming sector. Their customizable solutions cater to unique business needs, allowing clients to create personalized user experiences. From tailored API integrations to 24/7 support, WA.Technology is poised to support new and existing clients in launching successful operations while navigating the complexities of the gaming industry. With dedicated management teams and comprehensive resources, WA.Technology stands out as a platform of choice for those looking to enter or scale in the iGaming market.

Tech stack

Learn about the tools and technologies that WA.Technology uses to build, market, and sell its products.

View tech stack

WA.Technology employees can create an account to update this tech stack.

Claim this profileWA.Technology logoWA

WA.Technology

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

4 remote jobs at WA.Technology

Explore the variety of open remote roles at WA.Technology, offering flexible work options across multiple disciplines and skill levels.

View all jobs at WA.Technology

Remote companies like WA.Technology

Find your next opportunity by exploring profiles of companies that are similar to WA.Technology. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan