Director of Product

At Vouched, we are building an identity verification platform for developers. Companies use Vouched to verify identity while onboarding and authenticating users. We make identity verification easy with a combination of machine learning and data checks. Our customers leverage our APIs, integrations, and no-code solution to onboard customers to their systems. At Vouched, your work provides people with frictionless and fair access to healthcare, financial services, and work opportunities.

What We Do

• Verify thousands of people every day across multiple countries and industries providing access to critical services
• Serve fast-growing startups, unicorns, and large enterprises, with a focus on providing fast, easy integration for developers
• Run on a modern cloud infrastructure powered by automated integration and unit testing, provisioning, deployments, monitoring, and notifications
• Drive to own the market and deliver a world-changing client and end-user experience

What You Will Do

As the Director of Product Management you are responsible for driving the development and execution of the company's product strategy. Vouched is focused on driving growth while working towards profitability and you would be a hands-on contributor to this mission. This role requires a combination of strategic thinking, leadership skills, technical and business acumen, and a deep understanding of market dynamics and customer needs. You are curious, customer-centric, and passionate about delivering experiences that delight developers and end-users. Vouched operates in a collaborative environment and you must work effectively with both customer facing and technical colleagues. This role requires someone who is organized, detail-oriented and willing to roll up their sleeves. You would be responsible for managing one product manager.

Responsibilities:

• Product Strategy: Develop and communicate the company's product vision, strategy, and roadmap in alignment with business goals and market opportunities
• Team Leadership: Lead, mentor, and inspire other product managers, providing guidance and support to ensure the successful execution of product initiatives
• Cross-functional Collaboration: Collaborate closely with cross-functional teams including engineering, marketing, customer success and sales to drive product development efforts from concept to launch
• Market and Competitive Analysis: Conduct market research and analysis to identify trends, opportunities, and competitive threats, informing product decisions and strategy
• Product Development: Oversee and execute the entire product development lifecycle, from ideation and prioritization to implementation and launch, ensuring products meet quality standards and are delivered on time and within budget
• Customer Insights: Gather and analyze customer feedback, behavior, and metrics to continuously iterate on products and improve user experience

Requirements

Required Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field
• 8+ years experience in product management, with at least 2 years of experience in a leadership capacity
• Deep understanding of product management best practices, methodologies, and tools, with a demonstrated ability to drive results in a fast-paced, dynamic environment
• Previous experience in an early-stage startup required.
• Product experience in Identity Verification and/or SaaS products preferred.
• Successful track record of delivering complex technical products.
• Strong strategic thinking and analytical skills, with the ability to translate market insights and customer needs into actionable product plans.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization.
• Experience working in Agile development environments and familiarity with product management software (e.g., JIRA, Trello, Linear, etc.).
• Passion for technology and innovation, with a customer-centric mindset and a commitment to delivering exceptional user experiences.
• Proven leadership skills, with the ability to inspire and motivate teams to achieve ambitious goals and objectives.

Benefits

• Flexible paid time off

• Healthcare
• Vision
• Equity compensation
• Flexible remote, work-from-home arrangements
• Parental leave
• $180,000 to $200,000 OTE

This is a remote role - however, you must be based in the US (US work authorization required)