vortalsoft

Vortalsoft Inc. is a privately held, global information technology and customer experience (CX) solutions firm established in 2000. The company positions itself as a specialized consulting and services provider, focusing on creating solutions and capabilities that enable businesses to achieve competitive differentiation. With a wealth of experience, their team collectively holds over 500 years of expertise in the Information Technology sector. Vortalsoft caters to a diverse clientele, ranging from small and medium-sized enterprises to large global corporations, delivering tailored solutions to meet their specific business objectives. The firm's core specializations lie in strategic consulting, design, implementation, and continuous support for mission-critical contact center and unified communications technologies. They have a proven history of successful project execution, both on-site and off-site, demonstrating a strong combination of delivery capacity and skilled talent.

The service portfolio of Vortalsoft is comprehensive, encompassing a variety of offerings designed to address modern business challenges. These include VS Care for CX cloud solutions, VS Continue for support during technology migrations, VS Complete for managed services, and VS Consult for project-based advisory services. A notable offering is their 'Help Desk in a Box' (HDIB), a turnkey support solution. Furthermore, Vortalsoft provides robust cybersecurity services to protect enterprises from global threats. The company emphasizes building deep and expanding trusted relationships with its clients, guiding them from the initial technology selection process through to ongoing support and management. This customer-centric approach ensures the seamless integration of new technologies and a partnership model focused on long-term business success and enhanced operational efficiency.