United States onlyWho We Are: Voomi is a fast-growing eCommerce retailer in the HVAC and industrial supplies space, uniquely positioned as an early mover. Our team is driving the transformation of how HVAC professionals, contractors, and DIYers source products by offering a vast catalog of over 300,000 products and a streamlined online experience. We’re at the forefront of an industry primed for digital disruption, backed by a team with deep experience in retail, eCommerce, and technology. Join Voomi and be part of a company that’s scaling fast, with significant growth potential, a collaborative environment, and a focus on innovation.
Position Overview: We’re hiring a seasoned operator to take full ownership of our supply chain — the backbone of our business. You’ll lead a complex fulfillment and inventory operation, manage carrier performance across parcel and freight, and build the systems that make our supply chain faster, cheaper, and more reliable.
Key Responsibilities:
Own daily execution across inventory, fulfillment, and shipping — ensuring the operation runs smoothly, hits every metric, and keeps improving.
Build and manage relationships with key fulfillment partners and carriers (FedEx, UPS, LTL), improving cost, speed, and reliability
Own the reverse logistics program end-to-end, minimizing friction for the customer while protecting margin and operational simplicity
Drive supply chain automation and systems upgrades, identifying manual choke points and engineering out inefficiencies
Design and enforce performance SLAs across fulfillment and shipping, building a metrics-driven culture of operational accountability
Partner cross-functionally with merchandising, customer experience, tech, and finance to balance growth and margin
Build a nimble, high-output supply chain organization with clear roles, scalable processes, and ruthless prioritization
Qualifications:
10+ years in supply chain leadership roles at high-growth eCommerce or B2B retail organizations
Deep experience with complex, distributed inventory networks and dynamic fulfillment models
Expert-level understanding of small parcel and freight shipping operations, including contract negotiation and performance management
Strong fluency in reverse logistics, returns processing, and post-purchase experience optimization
Exceptional analytical and systems thinking ability — can break down problems, model solutions, and execute with precision
Proven track record of process transformation and team building at scale
Thrives in fast-paced, ambiguous environments; comfortable setting strategy while rolling up sleeve
Voomi Supply is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. We are committed to providing an inclusive and welcoming environment for all employees.
