Customer Dashboard engineer

Vonage Engineering Mission: Vonage is the emerging leader in the $100B+ cloud communications platform (CPaaS) market. Customers like Airbnb, Viber, Whatsapp, Snapchat, and many others depend on our APIs and SDKs to connect with their customers all over the world. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.

Vonage was also recently acquired by Ericson, and is now forging ahead to create a brand new market around Network APIs, a market poised to be worth $15B+ by 2030, and Vonage and Ericson together are blazing a path to capturing the vast majority of that new market and is already far far ahead of the competition. The Ericson investment in Vonage has further boosted our growth and need for key talents.

Why this role matters

The Dashboard is the website our customers use to sign up, manage their account and their API settings. It is responsible for a sizeable chunk of the API group revenue, and the growth of our customers as they adopt our products. It also includes the developer documentation, which is a key area of acquisition, and a major touch point for every single customer, large and small use during their lifecycle.

As a Dashboard developer, you will be a key component in delivering an outstanding customer experience, delivering a stable and resilient architecture, and helping drive up the company revenue. You will also be part of a Dev Ops culture, challenging you to go beyond just code, and also consider how our applications are deployed, scale and behave under scale.

Situated at the intersection of all the product teams internally, it’s a very diverse team and it gives a sneak peek into all the Vonage API products and services - it couldn’t be a better place to work!

What you will do

• Develop features for web applications within the world of cloud communications and APIs. That may include: sign-up workflow; payments and anti-fraud workflow; features to support our products (Messaging, Voice, Verify, Insight, AI Sudio) including powerful searches and debugging tools for our customers
• Collaborate with product management, UX/usability/front-end specialists, QA testers, and our internal users to deliver a world-class User Experience across multiple platforms.
• Help promote a maintainable well designed Java, JavaScript and Typescript codebase and look for ways to further improve our applications’ internal design, thinking about build, deployment, object-oriented design, automated testing, error handling, logging, monitoring, etc

What we value

• Being disruptive. Getting things done. With smart people. Enjoying knowing that the work we do is having a global impact by enabling never before imagined communications.
• We have big goals, and we want the people who join us to be self-confident, focused on customers and delivery, and who are structured and committed in their approach. We iterate quickly, we fail fast, we take smart chances. We value those who will help us continue this spirit
• Values matter at Vonage. We are on a mission to bring value for consumers and enterprises through global cloud based communications.
• But just as important as delivering value is how we deliver that value.
• We believe in integrity. Both personally and professionally. We believe in empowering our employees and are actively seeking entrepreneurs in training who want to help build something larger.
• We have gotten to this point by being committed, passionate, and focused on getting things done. We need more people like us. If this appeals to you then we encourage you to apply.

The Stack

• Java with Micronaut
• AWS
• Kafka and Redis
• Docker, Nomad, and Kubernetes
• Anything needed to achieve our goals

What you will bring:

• 4+ years programming experience
• 1 year of experience with relational databases and SQL
• Java, Spring MVC and Spring Boot
• JavaScript, Typescript and front end frameworks (Vue Js ideally but React experience is ok)
• Experience with JUnit unit tests
• HTML and CSS3
• Cloud experience (ideally AWS)
• Ability to pick up new software, frameworks and APIs quickly
• Understanding of monitoring, systems provisioning, networking all a bonus

What is in it for you

• Private Medical Insurance with the option to add dependents at your own cost
• Multisport Gym Membership
• Educational Assistance Reimbursement Program
• Polish Language Classes for non-native speakers
• Lunch and Learn Sessions held biweekly
• Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development
• Three Paid Volunteer Days a Year
• Unlimited Discretionary Time Off
• Monthly Massage Sessions
• Reimbursement for the costs of prescription glasses
• Maternity and Paternity Leave

Why Vonage

We value disruptive innovation, getting things done, and working with passion and integrity are the values that matter at Nexmo. We are on a mission to enable simplified communications between enterprises and their customers by empowering our employees. We strive for passion and integrity, both personally and professionally.We have achieved significant growth by hiring exceptional people. We have big goals, and we want the people who join us to be self-confident, focused on customers and delivery, and who are structured and committed in their approach. We value those who will help us continue this spirit. If this appeals to you then we encourage you to apply.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.