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VOICEplugVO

Engineer – Conversational AI

VoicePlug AI is a leading provider of AI-powered voice ordering technology for restaurants, drive-thrus, and kiosks, aiming to improve customer experience and operational efficiency.

VOICEplug

Employee count: 51-200

United States only

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Overview: Exciting job role that involves designing and building the next generation of Conversational AI/NLP products. Build a long-term career in Conversational AI/NLP and Deep Learning. Opportunity to join one of the fastest growing Conversational AI companies in US/Silicon Valley.

Specific Responsibilities:

Designing, coding, and debugging various NLP and Conversational AI-based software applications that involve python, related frameworks, tools, and other back-end applications.

Candidates with experience in building and developing chatbots / voicebots are preferred.

  • Designing, developing, and managing data structures and database management systems.
  • Building and optimizing NLP and Machine Learning algorithms.
  • Web content scrapping application design and development.
  • Testing and improving the performance of existing software applications.
  • Maintaining and upgrading existing software applications.
  • Recommending new technologies that can help increase productivity.
  • Investigating software-related bugs, troubleshooting, and making necessary corrections to ensure optimal software performance.
  • Regularly attending team meetings to discuss projects, brainstorm ideas, and put forward solutions to any issues

Key Requirements:

  • Graduate/Postgraduate in engineering, preferably in Computer Science or related.
  • At least 4 years of experience working on NLP or Conversational AI products such as Chatbots or Voicebots.
  • At least 3 years of experience with Python and related frameworks and components.
  • At least 2 years of hands-on experience with data structures and database design.
  • Understanding and experience in working on Machine Learning algorithms and Data Science projects.
  • Strong analytical skills and ability to understand concepts quickly.

How to Apply

To apply, please submit your Full Name, Email, Phone, LinkedIn Profile, and Resume/CV (File types: pdf, doc, docx, txt, rtf).

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Full Time

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United States +/- 0 hours

About VOICEplug

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At VOICEplug AI, we are on a mission to revolutionize the way businesses, particularly restaurants, interact with their customers. We believe in making the human experience with technology exponentially more accessible, natural, and enjoyable. Our core focus is to empower restaurants to enhance customer delight, boost revenue, and optimize operational costs. We achieve this by providing custom-built Voice Commerce AI solutions that enable customers and staff to use natural voice as their primary interface for interactions and transactions. We're not just developing technology; we're crafting the ultimate customer experience, driven by a visionary outlook on the future of voice commerce in the food ordering industry. Our team's rich experience in data science, AI, robotics, and automation has been instrumental in turning this vision into a reality.

Our journey began in July 2021, when we started developing proprietary deep learning models for voice commerce and specialized Voice-AI solutions for voice order taking and shopping. By February 2022, our Phone AI solution was commercially launched, and we began pilot programs with regional brands. A significant milestone was the launch of VOICEpod in November 2022, our custom hardware for AI at the drive-thru. We are proud of our multiple patents related to 'Deep Neural Network Voice-AI for Human Computing Interfaces,' which were approved and published by the US PTO in March 2023. We are committed to continuous innovation and creating best-in-class products that exceed our customers' expectations. We foster a culture of open expression, believing that the best decisions are made by listening to diverse perspectives. Kindness and fairness are at the heart of every decision we make, ensuring a positive impact on all our stakeholders.

Tech stack

Learn about the tools and technologies that VOICEplug uses to build, market, and sell its products.

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Employee benefits

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Health Benefits

We offer market-leading health benefits for our employees.

Annual Incentive Program

We offer a competitive bonus structure to motivate teams to achieve our big goals.

Flexible Paid Time Off

Flexible Paid Time Off is offered globally to all our full-time employees to rest and recharge.

Employee equity grants

Equity grants are accessible to acknowledge and motivate qualified employees to sustain exceptional performance.

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