Cloud Experience Manager

Make cloud delivery feel seamless, confident, and controlled. As Cloud Experience Manager, you'll own and shape the overall experience around the delivery of cloud services from quoting to client go live. Located in Eastern Canada, you'll lead teams and ensure every cloud build transitions smoothly from delivery to live production.

Requirements

• Experience leading cloud, technology, or service delivery with a strong customer experience focus
• Proven background in implementation, onboarding, go-live, or service delivery management
• People leadership experience with direct reports, including coaching, prioritization, and accountability
• Strong customer facing skills, especially during high impact events such as go-live and escalation

Benefits

• Paid vacation and leaves
• Retirement plan
• Health and wellness programs
• Training and development