Philippines onlyOur client operates within the Australian healthcare sector, supporting multiple pharmacy locations alongside a specialised in-home healthcare service. They maintain a strong focus on compliance, structured processes, and high standards of documentation within a regulated medical environment.
This role provides structured administrative and operational support across multiple healthcare entities. The focus is on document control, SOP management, and billing support within a compliance-driven environment.
This is an ideal role for someone who thrives in process-driven work, enjoys structured tasks, and has a strong eye for detail and accuracy.
Job/Role Responsibilities
Operations & Document Management
- Organise and standardise SOPs, policies, and operational documents.
- Maintain document consistency across multiple sites.
- Manage document version control and ensure accuracy.
- Update forms, templates, and procedural documents.
- Identify inconsistencies and recommend improvements.
- Ensure documentation aligns with compliance standards.
Clinical Trial & Billing Support
- Raise invoices in Xero (approx. 40–50 per month).
- Process billing data through structured workflows.
- Assist in invoice preparation (final approval handled onshore).
- Support reconciliation processes as required.
General Administration
- Manage receipts and assist with tax-related documentation.
- Collate and organise structured data.
- Provide administrative support across multiple related entities.
- Communicate with contractors via email when required.
Requirements
- Experience in administration, document control, or office support roles.
- Strong organisational skills and high attention to detail.
- Ability to handle repetitive, process-driven tasks with consistency.
- Strong written English communication skills.
- Experience working in regulated or compliance-driven environments (preferred).
- Familiarity with Xero or accounting systems (preferred).
- Comfortable working remotely within secure systems and following strict data privacy protocols.
- Comfortable to start working on a part-time basis (20-30hrs per week) with gradual increase to full time.
Benefits
- Permanent work-from-home set-up
- Dayshift (Australian business hours)
- Part-time job (20-30 hrs per week; initially)
- HMO
- Annual leave
- 13th-month pay
- With Government-Mandated Benefits
Australia