Provider Credentialing Specialist - Virtual Assistant

This is a remote position.

Virtual Rockstar is hiring a full-time Provider Credentialing Specialist to join our internal team as we launch and scale a new credentialing and provider enrollment division focused on supporting PT, OT, and SLP practices nationwide.

This is more than a traditional credentialing role. We are looking for someone with strong experience in provider credentialing, payer enrollment, and re-credentialing who is excited about helping build scalable systems and operational workflows from the ground up.

This role has strong long-term growth potential and may evolve into a leadership position overseeing credentialing operations, workflows, training, and credentialing support teams as the division expands. This initiative will also involve AI-enhanced credentialing software and operational systems designed specifically for healthcare practices.

This role is designed for someone who wants long-term upward mobility and the opportunity to become a foundational leader within Virtual Rockstar’s growing credentialing division.

Over time, this individual may transition into overseeing:

• Credentialing operations and workflows

• Credentialing VAs and support teams

• Training and quality assurance processes

• Credentialing systems implementation and optimization

We are looking for someone who wants to help build and shape this division for the long term.

Responsibilities

Provider Credentialing & Enrollment

• Manage full provider credentialing and re-credentialing processes

• Complete payer enrollments for commercial and government insurance plans

• Submit and track credentialing applications, revalidations, and updates

• Maintain credentialing timelines, expirations, and provider records

• Follow up with insurance payers to resolve delays and outstanding items

Credentialing Operations Support

• Assist in developing credentialing workflows, SOPs, and operational processes

• Support implementation and optimization of credentialing software systems

• Help create training materials and scalable systems for future credentialing teams

• Participate in pilot testing and process improvement initiatives

Communication & Compliance

• Communicate professionally with providers, payers, and internal teams

• Support provider onboarding and documentation collection

• Maintain organized, compliant, and audit-ready records

• Stay current on payer credentialing requirements and industry changes

Requirements

• Strong experience with provider credentialing and payer enrollment

• Experience credentialing:

• Physical Therapists (PTs)

• Occupational Therapists (OTs)

• Speech-Language Pathologists (SLPs)

• Experience with:

• CAQH

• NPI enrollment

• Medicaid and commercial payer enrollment

• Revalidations and re-credentialing workflows

• Multi-state credentialing processes

• Experience supporting therapy or rehabilitation practices strongly preferred

Benefits

• Competitive salary commensurate with experience.

• Opportunities for professional development and growth.

• Work in a dynamic and supportive team environment.

• Make a meaningful impact by helping to build and strengthen families across the globe.