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Virtual IdentityVI

(Senior) Client Partner / Account Manager Digital Solutions (m/f/x)

Virtual Identity is a digital agency founded in 1995 that helps brands transform business challenges into digital opportunities by providing services like data analytics, UX design, software engineering, and digital marketing. They have offices in Germany, Austria, and Portugal.

Virtual Identity

Employee count: 51-200

Salary: 38k-60k EUR

Austria only

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You are the primary point of contact for our clients and always strike the right tone in every situation. You nurture your client relationships with passion, curiosity, openness, and creativity. Our clients seek you out as a partner and advisor because of your personality and expertise, to successfully tackle their digital challenges through joint projects.

What you will do:

  • You build close and trusting relationships with the clients you manage

  • You consult our clients on identifying and effectively utilizing opportunities along their customers' digital customer journey

  • You are responsible for the continuous expansion of the business relationship with several of our clients

  • You are responsible for the preparation of proposals and, together with colleagues from the Client Partner Team, accountable for the agency's annual purchase order volume

Requirements

What we expect:

  • Strong client orientation and at least 3-5 years of professional experience in client service management, account management, or consulting (in a corporation or on the agency side)

  • Successfully completed university degree (in engineering, economics, or similar) or comparable qualification

  • You enjoy working strategically and are passionate about digital topics

  • You are interested in people, easily connect with others, listen with curiosity, and recognize what’s essential

  • Proficient English skills and very good German language skills (written and spoken)

    Contact

    Michael Vonach

    michael.vonach@virtual-identity.com

Highlights

You nurture your client relationships with passion, curiosity, openness, and creativity. Our clients seek you out as a partner and advisor to successfully tackle their digital challenges.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Salary

Salary: 38k-60k EUR

Location requirements

Hiring timezones

Austria +/- 0 hours

About Virtual Identity

Learn more about Virtual Identity and their company culture.

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Virtual Identity's story began in 1995, born from a vision to bridge the gap between brands and the burgeoning networked society. What started as an agency focused on developing web-based solutions for brand management and corporate communication has evolved into a significant player in the digital transformation landscape. Over the years, Virtual Identity has expanded its footprint, establishing offices not just in its founding city of Freiburg, Germany, but also in Munich, Vienna (Austria), and Porto (Portugal), demonstrating a commitment to serving a diverse clientele across Europe. The company's journey has been marked by a consistent dedication to understanding the intricate business processes and customer touchpoints of their clients. This deep-seated empathy, combined with a relentless pursuit of technological innovation, has allowed them to craft bespoke digital solutions that deliver tangible business value.

Throughout its more than two decades of operation, Virtual Identity has cultivated a team of digital experts passionate about solving everyday problems through technology. Their approach is rooted in two fundamental skills: leveraging data insights for business optimization and employing empathy to create relevant and engaging user experiences. This dual focus has enabled them to build a comprehensive portfolio of services, ranging from data analytics and UX design to software engineering and digital marketing. They have embraced modern architectural patterns like MACH (Microservices, API-first, Cloud-native SaaS, Headless) and have become early adopters and proficient users of technologies like Headless CMS, partnering with platforms such as Storyblok and Contentful. This technological foresight ensures that the solutions they develop are not only effective today but are also scalable and adaptable for the future. Their client roster, which includes prominent names like Siemens, Roche, BMW, and Caritas, stands as a testament to their ability to transform complex business challenges into digital victories, solidifying their reputation as a trusted partner in the digital realm.

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Virtual Identity

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Virtual Identity hiring (Senior) Client Partner / Account Manager Digital Solutions (m/f/x) • Remote (Work from Home) | Himalayas