About Vertical Edge
Vertical Edge is a dedicated North American Business Process Outsourcing (BPO) firm focused entirely on the Customer Experience (CX) domain. We provide strategic, high-touch solutions designed to build lasting Customer Loyalty and drive Operational Efficiency. Our specialized teams manage and optimize your entire Customer Journey, offering Omni-channel support, maximizing First Call Resolution (FCR), and ensuring exceptional Quality Assurance (QA). We partner with you to achieve seamless Scalability and Cost Optimization, transforming your customer service costs into a competitive edge. Partner with Vertical Edge to move beyond simple outsourcing and truly own the future of your customer relationships.
FAQs
- When was Vertical Edge founded?
- Vertical Edge was founded in 2017.
- Who is the CEO of Vertical Edge?
- Christopher Fewell is the CEO.
- What industries or markets does Vertical Edge operate in?
- Vertical Edge operates in the following markets: Omnichannel Communication, Business Process Outsourcing (BPO), Customer Experience (CX), Customer Support Services, Omni channel Communication, Quality Assurance Services, Customer Loyalty Solutions, Call Center Services, Scalability and Cost Optimization, Customer Journey Management, and Operational Efficiency Consulting.
- How many employees does Vertical Edge have?
- Vertical Edge has 51-200 employees.
- Where does Vertical Edge have employees?
- Vertical Edge has employees in Pakistan.
- Does Vertical Edge support remote work or working from home?
- Yes, Vertical Edge is a remote-friendly company.
- Does Vertical Edge offer a four-day work week?
- No, Vertical Edge does not offer a four-day work week.
- What is Vertical Edge's website?
- Vertical Edge's website is verticaledge.io.
- Where can I find Vertical Edge on social media?
- You can find Vertical Edge on LinkedIn.
Pakistan
