Experience Operations Lead (Guests & Artists)

We are hiring one amazing human to lead Experience Operations at VAWAA, a global platform for human creativity in an AI world. The role involves improving the experience layer of VAWAA, monitoring key metrics, partnering with the guest experience manager, and solving time-sensitive issues across time zones, cultures, and contexts.

Requirements

• 2-4 years of digital customer experience
• Experience growing operations for an early customer base
• Strong writing, editorial, visual, and experience-design skills
• Minimum 2 years experience working full-time in remote, computer-based roles requiring responsiveness and self-direction

Benefits

• Health insurance
• 1 Free and discounted VAWAA experiences
• Compensation during the 4-month full-time contract phase: $3,500–$5,000 per month, depending on capability and location
• Upon conversion to full-time: $65,000–$85,000 salary, depending on performance and location
• 0.25%–0.5% equity or profit sharing options