HRIS Analyst, NA

About Vantage Data Centers

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

People & Development Department

The People & Culture (P&C) Team at Vantage is lean, effective, well-respected, and growing, with the vision of designing and ensuring an exceptional employee experience from application to alumnus. The team is distinguished by its innovative and strategic approach, working in close partnership with business leaders to develop practical and business-minded solutions that keep the development and growth of our people at the center. Each member of our P&C team plays a pivotal role on the team and in the business. Trust, Agility, Respect, and Accountability are the Vantage core values—and we seek to live every value, every day, while thinking creatively to make Vantage the employer of choice and power our people.

Position Overview

This role is remote.

Vantage is seeking a detail oriented and analytical HRIS Analyst to join our People & Culture team. As an HRIS Analyst, you will play a critical role in the day-to-day administration and maintenance of our People systems, with a focus on optimizing and supporting our HRIS (Workday). The role is responsible for managing contingent worker onboarding in our HRIS, responding to support tickets, and maintaining up to date tracking of our support activity. You will be responsible for ensuring the accuracy, integrity, and security of people data, as well as providing technical support and data analysis to help inform our People & Culture strategies and decisions. This role requires a strong understanding of P&C processes, systems, and data management, along with the ability to collaborate with cross-functional teams.

Essential Job Functions

Provide Tier 1 HRIS Support:

• Serve as the first point of contact for HRIS related inquiries and support requests.
• Troubleshoot system issues, guide users through workflows, and escalate more complex matters to senior team members as needed.
• Ensure the accuracy and integrity of our people data through regular audits, data entry, and data maintenance activities.

Administer Contingent Worker Onboarding Process:

• Process contingent worker onboarding tasks in Workday.
• Ensure data accuracy and compliance with internal guidelines.
• Maintain a strong understanding of Workday’s contingent worker notifications and downstream processes, to ensure accurate guidance and timely completion of required steps.
• Partner directly with managers as needed to guide them through required steps, and answer questions related to onboarding requirements.
• Serve as a reliable resource to ensure managers understand timelines, documentation needs, and system responsibilities, helping create a smooth and compliant onboarding experience.

Data Entry and Quality Assurance:

• Enter and update employee data in the HRIS with a high level of accuracy.
• Prepare reports to conduct routine data checks to identify missing or inconsistent information.
• Partner with internal stakeholders to correct data discrepancies.

Manage Support Tickets and Tracking:

• Monitor the HRIS support inbox daily, ensuring timely intake, documentation, and resolution of requests.
• Maintain clear and accurate notes in the ticketing tracker to support transparency, follow-through, and reporting.
• Ensure data consistency and process support metrics on a weekly basis.

User Training and Documentation:

• Develop and deliver training materials, ensuring the end users are knowledgeable and comfortable using the system.
• Create and maintain user guides, process documentation, and standard operating procedures for HRIS functions.
• Serve as a point of contact for HRIS-related inquiries and provide ongoing support and guidance to users.

Data Management and Reporting:

• Generate standard and ad-hoc reports to support P&C, payroll, and other internal stakeholders.
• Validate report accuracy and ensure compliance with user specific access controls.
• Perform routine audits, updates, and corrections in the HRIS system to ensure data integrity, compliance with policies, and alignment with organizational goals.
• Collaborate with stakeholders to analyze data and generate insights that inform decision-making.

Compliance and Data Security:

• Ensure that HRIS and data management practices comply with company policies, legal requirements, and data privacy regulations.
• Monitor system access and security settings to protect sensitive people data.

Additional Duties:

• Handle additional duties as assigned by Management.

Job Requirements

Education/Experience:

• Minimum of 2-4 years of experience working with Workday, including basic navigation, data entry, and troubleshooting.
• Prior experience providing tier-1 support via tickets, email, or help desk channels.
• Experience supporting onboarding processes; contingent worker onboarding experience preferred.
• Experience working with spreadsheets or workflow tools (e.g., Smartsheet, Excel, Google Sheets).
• Experience in HRIS data management, reporting, and analytics.

Skills:

• Strong attention to detail with a commitment to data accuracy and confidentiality.
• Excellent communication skills with the ability to support managers and employees in a professional, approachable manner.
• Ability to explain system steps and processes to managers with clarity and patience.
• Strong written and verbal communication skills, including documenting processes and responding to inquiries.
• Ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills, with attention to detail and accuracy.

• Ability to handle sensitive and confidential information with discretion.
• Problem solving and critical thinking skills to identify and escalate issues appropriately.
• Team oriented mindset with willingness to collaborate across People & Culture, Recruiting, and other stakeholder groups.
• Ability to follow established procedures while identifying opportunities for process improvements.

• Travel required is expected to be up to 5% but may increase over time as the business evolves.

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Additional Details

• Salary Range: $85,000-95,000 Base + Bonus (this range is based on Colorado market data and may vary in other locations)
• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
• Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

We’ll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon—we’re excited to find the right person and will keep the role open until we do!