United States onlyAbout the Company
Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.
Loan Administration at Valon
The Loan Administration team at Valon powers our operations and ensures we continue to run smoothly. We onboard loans, handle insurance, process payments, and offer a first-class experience to Valon's homeowners from behind the scenes.
About the Role
The Property Tax Specialist will be responsible for paying real estate taxes for our escrowed and non-escrowed accounts in a timely and accurate manner. This person will also maintain property records, monitor disbursements from third-party tax vendors, and directly resolve our homeowners’ tax-related issues.
Responsibilities
- Pay taxes in single-processing modes by installment due dates for specific payees, including tax disbursements, to avoid incurring interest or penalties.
- Communicate with homeowners via email throughout the payment process.
- Oversee tax-related check and wire fund movements to ensure timely payment.
- Register new tax payees upon request.
- Procure and process property tax refunds.
- Monitor and drive resolution for delinquent accounts in the loan portfolio.
- Review reports to ensure compliance with state, federal, and investor guidelines.
- Liaise with third-party vendors, including tax authorities and title companies, to resolve homeowner issues.
- Other duties as assigned.
Ideal Background
- Bachelor’s degree preferred.
- 2 years of mortgage servicing experience within an escrow function or a tax service provider.
- Previous experience working with CoreLogic or Lareta.
Minimum Qualifications
- High school diploma or equivalent.
- 1-2 years(s) of mortgage servicing experience
- Excellent critical thinking and analytical abilities.
- Experience working with cross-functional teams to solve business problems and manage change in a fast-paced environment.
- Ability to appear and collaborate in regularly held in-person meetings.
Location
- Remote
What We Can Offer:
- Compensation: competitive salary and 401k plan
- Health well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, vision benefits
- Food meals: in-office snacks and drinks, and Bagel Fridays
- Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
- Grow together: Company-wide orientation for you to successfully onboard and other learning development opportunities, including regular review cycles that feature 360-degree feedback
- Generous time off: 17 days paid time off, sick days, and 11 company holidays
- Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid, so you can focus your energy on your newest addition
