Operations Manager Brokerage (m/f/d)

Upvest is on a mission to make investing as easy as spending money. The company empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and enterprises alike can save resources and fully focus on their core business.‍

Upvest is one of the few fintechs in Europe that can provide its B2B clients with the full range of investment opportunities in the areas of principal broking business, proprietary trading, and safe custody business for traditional securities. The company was founded in 2017 by Martin Kassing and currently employs more than 200 people across Europe. Its latest €100m fundraising round (Series C) was led by Hedosophia and Sapphire Venture, with continued support from existing investors including Bessemer Venture Partners, BlackRock, Earlybird, HV Capital, Motive Ventures, and Notion Capital.

We currently employ 200+ people across Europe with our headquarters based in Berlin, Germany, and hubs in Tallinn, Estonia, and London, UK. We would consider hiring remotely for this role. If you do want to move to one of our hubs, we’re happy to support your relocation.

Your mission

As Brokerage Manager, you will play a key role in managing trade processing, risk controls, and regulatory compliance within our brokerage operations. You will collaborate with internal teams and external partners to enhance trading execution, maintain compliance, and ensure smooth operational workflows.

This role offers you the opportunity to:

• Trade Processing & Monitoring: Oversee trade processing and order management to ensure accurate and timely execution of client trades. Monitor execution quality and ensure adherence to best execution and regulatory requirements.

• Risk Management: Support day-to-day brokerage operations by identifying and mitigating operational and trading risks, including handling mismatches and resolving trade-related incidents.

• Compliance and Regulatory Reporting: Ensure accurate and timely compliance with regulatory reporting obligations, including MiFIR transaction reporting, Best Execution reporting, and MAR requirements.

• Mistrade Controlling: Develop and maintain processes to identify and rectify trading errors, including setting up proper documentation and controls.

• OTC Trading: Assist in setting up and supporting OTC trading activities, including process definition and execution coordination with counterparties.

• Subject Matter Expertise for Client Inquiries: Act as a key point of contact for client-related brokerage questions, offering expertise and troubleshooting support.

• Collaboration with Product Teams: Work cross-functionally to support new product launches and ensure operational readiness from a brokerage perspective.

• Brokerage Policies & Procedures: Contribute to the development and maintenance of internal policies and workflows to ensure smooth and compliant brokerage operations.

What you'll bring:

• 5+ years of experience in brokerage operations, trading, or execution management within a financial institution, fintech, or trading firm.

• Strong understanding of market structure, execution mechanisms, and trade lifecycle management.

• Experience in order handling and execution quality monitoring.

• Knowledge of financial regulations impacting trading and execution, including MiFID II best execution requirements.

• Familiarity with Bloomberg, trading platforms, and market data tools.

• Excellent analytical and problem-solving skills with a proactive approach to issue resolution.

• Fluency in English; German is a plus.

Why Upvest?

• We're working on solving a hard problem: fixing the European securities financial infrastructure that empowers more people to be able to invest. You have the opportunity to contribute to this change.

• We invest in you. From access to a personal coach, development budget and plenty of opportunities to grow in your role.

• We take hiring seriously with a strong focus on keeping a high bar when interviewing (equally important is that we hire decent people, who are passionate about their craft and helping us achieve our shared mission).

• While we're not quite fully-remote, we are committed to being a flexible employer, as we understand you don't have to be in the office to do your best work.

• We live a culture of empowerment, trust (that we hire the best people and get out of their way) and openness (there's a greater advantage in sharing information than keeping it to ourselves).

Our values:

• Learn and grow. We aim high to shape our future. We give and request honest feedback knowing that we develop together. Progression over Perfection.

• Team first. We make it easy for others. We value our differences and are open to others' opinions. We win and celebrate together! Team over Egos.

• Own the outcome. Whether we win or we lose, we stand together. We are proactive and get the job done. Outcome over Process.

• Tell the story. We always start with the why. We share knowledge to empower others. Transparency over Complexity.

Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees