Unity Communications

About Unity Communications

Unity Communications is a hybrid Business Process Outsourcing (BPO) company that has been revolutionizing business growth through process optimization since 2009. The company specializes in providing comprehensive outsourcing solutions including customer service, technical support, data entry, digital marketing, and IT support services to clients across multiple industries.

The company offers a diverse portfolio of services including Contact Center as a Service (CCaaS), Employer of Record (EOR) solutions, and AI Agent Solutions. Their AI-powered offerings include virtual receptionists, customer service agents, AI IVR systems, and after-hours messaging services. Unity Communications serves industries such as e-commerce, FinTech, real estate, healthcare, SaaS, startups, technology, and travel and hospitality. With operations spanning the Philippines and Mexico, the company provides nearshore and offshore support with bilingual capabilities and U.S. time zone alignment. Their transparent pricing model offers BPO services starting at $10.25 per hour and EOR solutions starting at $99.99 per month, making enterprise-grade outsourcing accessible to businesses of all sizes.

FAQs

When was Unity Communications founded?: Unity Communications was founded in 2009.
What industries or markets does Unity Communications operate in?: Unity Communications operates in the following markets: BPO, Customer Service, Technical Support, Data Entry, Digital Marketing, IT Support, Contact Center as a Service (CCaaS), Employer Of Record, AI Solutions, and Virtual Receptionist.
How many employees does Unity Communications have?: Unity Communications has 201-500 employees.
Where does Unity Communications have employees?: Unity Communications has employees in United States.
Is Unity Communications hiring?: Yes, Unity Communications has 1 open remote job.
Does Unity Communications support remote work or working from home?: Yes, Unity Communications is a remote-friendly company.
What employee benefits does Unity Communications offer?: Unity Communications provides 7 benefits to their employees.
Does Unity Communications offer a four-day work week?: No, Unity Communications does not offer a four-day work week.
Is Unity Communications transparent about salaries?: Yes, Unity Communications practices salary transparency, often including salary or compensation ranges in their job posts. They provide salary data for 1 role.
What is Unity Communications's tech stack?: Unity Communications has 9 technologies in their tech stack.
What is Unity Communications's website?: Unity Communications's website is unity-connect.com.
Where can I find Unity Communications on social media?: You can find Unity Communications on LinkedIn.