Level 3 MDM Engineer – Endpoint and MECM Specialist

What success looks like in this role:

Unisys is a technology solutions company that delivers successful outcomes for the most demanding organizations around the world. Unisys offerings include digital workplace solutions, cloud and infrastructure solutions, enterprise computing solutions and business process solutions.

Unisys are looking for a MECM technical SME to work with one of our government accounts in Canberra and join our growing team of experts. In this role you will work closely with other resolver teams within Unisys, the department and other vendors, so if you are eager to make a difference to our government and private clients, keep reading.

The successful candidate will work with customers, management, and peers to design, configure, and implement the Windows 10 and 11 endpoint environments, including Microsoft Teams, Office 365, MECM and its supporting infrastructure, and a host of support applications.

Work for this role includes BAU support of these services, including incident, change and problem management, as well as project work on service enhancements and system migrations.

Requirements

• Experience consulting or working in an enterprise environment
• Experience with MECM / SCCM Infrastructure, patching and management
• Experience with Windows 10 and Windows 11 environments
• Extensive experience with designing and implementing SOE/MOEs, including:
  • Windows and Security Updates
  • Advanced Group Policy Management
  • Task Sequence creation and management
  • Deployment to an enterprise environment
• Experience writing, editing, and maintaining PowerShell Scripts
• Experience with Active Directory and Group Policy management
• Experience with Applications Packaging, native and virtual, with some exposure or experience with MSI-X
• Experience with Security products including application whitelisting, anti-virus and USB hardening
• Exposure to InTune and migrating tasks and policies from MECM.
• Exposure to PowerBI and Power Apps
• Exposure to Microsoft SQL management
• Excellent written, oral, and presentation skills
• Creating documentation such as FAQ guides, SOPs, and transition support documents.
• Strong understanding of ITIL, specific to Change & Incident management

You will be successful in this role if you have:

The Benefits

• Permanent position with flexible office hours
• Hybrid work from home and work from office structure
• Ability to teach and grow Level 1 and Level 2 team members on the account.
• People focused business with a supportive culture and great team.
• Growing account presence in Canberra – opportunities to learn multiple accounts and services
• Self-Paced and onsite training available.

Certifications:

• ITIL Foundation (optional),
• Microsoft Certifications on M365, MECM/SCCM, Windows
• Any other IT certifications beneficial

Additional requirements:

• Australian Citizen with the ability to hold an AGSVA clearance (NV1 preferred).
• Police Check and Fit for Work certificate needed
• Preferred candidate will be local to Canberra with a hybrid WFH/Office roster.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.