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U.S. BankUB

CPS Proxy Payments Service Representative

U.S. Bancorp is a diversified financial services holding company and the parent company of U.S. Bank National Association, the fifth-largest commercial bank in the United States.

U.S. Bank

Employee count: 5000+

United States only

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At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Requirements

  • Establishes and maintains great working relationships with assigned business accounts
  • Answers, researches, and resolves operational problems experienced by the customer
  • Maintains high service satisfaction by following up on client inquiries, providing training, and providing updates

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About U.S. Bank

Learn more about U.S. Bank and their company culture.

View company profile

At U.S. Bancorp, we are at the forefront of the financial industry's technological transformation, pioneering innovative solutions that redefine the banking experience for millions. Our commitment to digital advancement is not merely about keeping pace; it's about setting new standards for efficiency, security, and customer-centricity. Through strategic investments in cutting-edge technologies, we are revolutionizing how individuals, businesses, and institutions manage their finances. A testament to our innovation focus is the fact that over 80% of our consumer transactions and 65% of loan sales are now completed digitally. This digital-first approach is powered by a sophisticated and evolving technology stack, designed to deliver seamless and personalized financial services. We are harnessing the power of data analytics and artificial intelligence to provide our customers with billions of personalized insights, helping them make smarter financial decisions, identify savings opportunities, and achieve their goals.

Our innovation extends beyond customer-facing applications to the very core of our operations. We are actively modernizing our legacy systems, including our payments hub, to enhance our capabilities, reduce IT workloads, and improve the overall customer and employee experience. This involves a hybrid strategy of in-house development of modern payment platforms and the integration of third-party capabilities to ensure we remain agile and competitive. Our vision is to create a financial ecosystem that is not only technologically advanced but also deeply human. We believe in the power of combining our digital prowess with the expertise of our dedicated team of over 70,000 employees. This synergy allows us to offer a comprehensive suite of financial products and services—from consumer and business banking to wealth management and global corporate trust—all delivered with a blend of high-tech convenience and high-touch personalization. As we continue to navigate the evolving financial landscape, our focus remains steadfast on leveraging technology to empower our customers and communities, driving inclusive and sustainable growth for the future.

Employee benefits

Learn about the employee benefits and perks provided at U.S. Bank.

View benefits

Paid Vacation, Holiday and Sick Leave

U.S. Bank offers paid vacation, holiday and sick leave.

Employee Discounts

U.S. Bank offers discounts on products and services across the bank.

Commuter Plans

U.S. Bank offers commuter plans to assist with transportation costs.

Disability Insurance

U.S. Bank provides both short-term and long-term disability insurance.

View U.S. Bank's employee benefits
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U.S. Bank

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U.S. Bank hiring CPS Proxy Payments Service Representative • Remote (Work from Home) | Himalayas