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TwilioTW

Software Engineer L3

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.

Twilio

Employee count: 1001-5000

Salary: 147k-184k USD

United States only

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Software Engineer (L3)

About the job

This position is needed to expand the cross channel orchestration team in Twilio.

The team is working on building the next generation low-code/no-code cross channel orchestration platform that empowers businesses to engage with millions of customers at scale with highly personalized, data-driven interactions. We are looking for an engineer that will help build this highly available platform, integrate with several Twilio products and external systems such as data lakes, AI agents and analytic tools to deliver seamless and intelligent customer experiences. You’ll have the opportunity to design core components and influence org-wide architectural decisions, mentor engineers, and engage directly with multiple teams.

Responsibilities

In this role, you’ll:

  • Collaborate with other team members, including our Product team, to help influence, own, and improve our product offering
  • Design, build, and maintain massively scalable, highly reliable and resilient Java services hosted in AWS cloud working in a fast growing and engineering focused company
  • Design customer focused and scalable software in a distributed system
  • Work with other engineering teams and with members of the product organization to distill internal and customer needs into requirements and tech specs
  • Build features without having all the answers; adopt new technologies and strategies where applicable
  • Cultivate a culture of ownership and growth by mentoring engineers and sharing technical expertise
  • Prevent, troubleshoot, and investigate production incidents by developing automated remediation processes
  • Participate in Agile ceremonies for software development and contribute to the testing of our code and the delivery of what we create to production
  • Use AI coding assistants like Claude and Codex to streamline and automate your development process

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 4+ years experience in designing, building and operating high-scale, mission critical cloud based production systems
  • Extensive experience with RESTful API design and development
  • Bachelor’s degree in Computer Science or related industry experience
  • Familiarity with Java and applying best practice coding standards and writing high quality code
  • Excellent written and verbal communication skills
  • Experience with AWS, GCP or other public cloud providers
  • Good understanding and hands on experience working with SQL and NoSQL databases

Desired:

  • Prior experience working with workflow engines or orchestration systems like Temporal, Airflow etc
  • Experience building and deploying multi-regional systems
  • Experience with container technology - Docker/Kubernetes

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

Location

This role will be remote and based in the San Francisco Bay Area.

Compensation

The estimated pay ranges for this role are as follows:

  • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146,800.00- $165,200.00
  • Based in the San Francisco Bay area, California: $163,100.00- $183,500.00
  • This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location

Application deadline information

Applications for this role are intended to be accepted until 30/11/2025, but may change based on business needs

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 147k-184k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Twilio

Learn more about Twilio and their company culture.

View company profile

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Founded in 2008, Twilio has over 1000 employees, with headquarters in San Francisco and other offices in Atlanta, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Melbourne, Munich, Malmö, Mountain View, Redwood City, Munich, New York City, São Paulo, Sydney, Melbourne, Singapore, and Tallinn.

Employee benefits

Learn about the employee benefits and perks provided at Twilio.

View benefits

Healthcare benefits

Medical, dental, and vision insurance

Equity benefits

Employee stock purchase program (ESPP)

Retirement benefits

50% match on the first 6% of base salary

Paid parental leave

12 months paid maternity and paternity leave.

View Twilio's employee benefits
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Twilio

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Twilio hiring Software Engineer L3 • Remote (Work from Home) | Himalayas