Billing Operations Analyst II

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.

Twilio

Employee count: 1001-5000

India only

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Join Twilio as a Billing Operations Analyst and contribute to maximizing the effectiveness and accuracy of billing operations. Implement customer pricing, review contracts, and work on billing projects with Billing Operations Mgmt.

Requirements

Strong experience in Billings / Revenue / Order to Cash
Demonstrated problem-solving and strong interpersonal and communication skills
Experience working with Airtable, Oracle, Zuora and Salesforce is advantageous
Solid experience working with large volume transactions with strong attention to detail
Advanced Excel user
1-3 years experience in an Operations role
Periodic weekend work will also be essential for this role
Third level qualification in Accountancy, Finance or a Business related discipline or equivalent experience
Excellent written and verbal communication skills
Ability to influence and build effective working relationships with all levels of the organization

Benefits

Generous time-off
Ample parental and wellness leave
Healthcare
Retirement savings program

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About the job

Apply before

Jul 26, 2026

Posted on

May 27, 2026

Hiring timezones

India +/- 0 hours

Job categories

Billing Support Analyst Billing Analyst Payment Operations Analyst Billing Business Analyst

Skills

Billing Revenue Order To Cash Airtable Oracle Zuora Salesforce Excel Twilio

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About Twilio

Learn more about Twilio and their company culture.

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Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Founded in 2008, Twilio has over 1000 employees, with headquarters in San Francisco and other offices in Atlanta, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Melbourne, Munich, Malmö, Mountain View, Redwood City, Munich, New York City, São Paulo, Sydney, Melbourne, Singapore, and Tallinn.