Cartwheel

Many restaurants and retailers today find themselves navigating a complex and often costly delivery landscape. Customers expect fast, reliable delivery, but managing this in-house can be a logistical nightmare, while relying solely on third-party apps means sacrificing profit margins and, crucially, control over the customer experience. Businesses often feel stuck, paying high commission fees for services that distance them from their own patrons. This is precisely the challenge Cartwheel was built to solve. Our customers, ranging from national chains like P.F. Chang's and Potbelly to local pizzerias, need a way to reclaim their delivery operations, ensure brand consistency, and improve profitability. They require a flexible solution that adapts to their unique operational needs, whether that's managing their own fleet of drivers, tapping into a network of third-party drivers on demand, or a combination of both.

Cartwheel provides a powerful, yet easy-to-use, delivery management software designed for the specific needs of the food service and retail industries. We empower our clients to launch, manage, and optimize their own delivery programs. Our platform offers a suite of tools including an intuitive driver app, an AI-powered auto-dispatch system for maximum efficiency, and branded real-time order tracking that keeps the customer experience firmly within the client's brand ecosystem. By implementing our hybrid delivery model, businesses can handle high-priority orders with their own team to guarantee a premium experience, while seamlessly overflowing excess demand to third-party fleets without ever having to turn off their online ordering. This approach not only saves our customers money on commissions but also provides them with invaluable data and insights into their delivery operations, helping them make smarter decisions, foster customer loyalty, and ultimately, grow their business on their own terms.