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TrueholdTR

Underwriting Manager - Mortgage Lending

Truehold is a residential real estate company that enables homeowners to sell their homes and continue living in them as renters, offering a flexible approach to access home equity without incurring debt.

Truehold

Employee count: 201-500

United States only

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We are one of the country’s premier housing platforms, with a nationwide footprint and rapidly expanding mortgage operation focused on non-QM products, including DSCR, fix-and-flip/RTL, and consumer loans. We operate in a performance-driven environment with a strong emphasis on speed, quality, and risk management.

We are seeking an experienced Underwriting Manager to build, lead, and scale a high-performing underwriting organization. This role will own credit policy, underwriting quality, and decisioning speed, ensuring we balance risk management with aggressive growth targets.

Responsibilities

  • Team Leadership and Management: Build, lead, and manage a non-QM underwriting team across DSCR, RTL, and consumer products. Establish clear performance expectations and hold the team accountable to SLAs, quality standards, and productivity metrics.
  • Credit Policy Ownership: Develop, refine, and enforce underwriting guidelines across all products. Continuously evolve credit policy based on performance data, market conditions, and investor requirements. Present guidelines and metrics to Investors and Sr Management.
  • Underwriting: Review files prior to submission to Correspondent Lenders. Be able to articulate positions to ensure proper loan conditions and approvals.
  • Underwriting Operations: Own end-to-end underwriting workflows, including file review, conditions, exception handling, and final credit decisions. Ensure consistent, high-quality decisioning across the portfolio.
  • Loan Delivery: Ensure loans are structured, underwritten, and delivered in line with credit policy and investor requirements. Manage conditions, exceptions, and file quality to drive clean submissions and efficient execution.
  • Turn Time & Throughput Management: Drive underwriting speed and efficiency by managing pipelines, setting SLAs, and removing bottlenecks to support origination volume.
  • Risk & Credit Oversight: Monitor portfolio performance, identify emerging risks, and implement adjustments to credit policy and underwriting standards to protect loan performance.
  • Quality Control: Establish and enforce QC processes to ensure accuracy, consistency, and compliance across all underwriting decisions.
  • Exception Management: Define and manage exception frameworks, ensuring disciplined approvals with appropriate documentation and risk controls.
  • Reporting & Analytics: Track and report on key underwriting metrics, including turn times, approval rates, exception rates, and loan performance. Provide actionable insights to leadership.
  • Compliance: Ensure all underwriting activity complies with applicable federal and state regulations, as well as internal policies and investor guidelines.
  • Cross-Functional Collaboration: Partner closely with sales, capital markets, and operations to align credit policy with growth objectives while maintaining disciplined risk management.

Qualifications

  • 10+ years of mortgage underwriting leadership experience.
  • Deep experience with non-QM products, including DSCR, bridge/RTL, and investor lending.
  • Strong understanding of credit risk, loan structuring, and income/asset analysis across complex borrower profiles.
  • Experience building or scaling underwriting teams and processes in a high-growth environment.
  • Strong familiarity with LOS systems and underwriting workflows.
  • Ability to balance speed and risk in a production-driven environment.
  • Excellent analytical, decision-making, and leadership skills.

Skills

  • Strong credit judgment and risk assessment
  • Operational leadership and process optimization
  • Data-driven decision making
  • Attention to detail and consistency
  • Ability to operate in a fast-paced, high-growth environment

About the job

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Posted on

Job type

Full Time

Experience level

Experience

10 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About Truehold

Learn more about Truehold and their company culture.

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Truehold is a revolutionary residential real estate company founded on the principle of providing easy access to home equity for homeowners. The company's mission is to help individuals unlock the value of their homes without the burden of debt. This concept was born from the personal experience of founder Brian Hardecker, who watched his grandfather face difficulties as a homeowner. Truehold combines two established real estate transactions—a traditional home sale and a lease back agreement—in one streamlined process. This unique service empowers homeowners to sell their properties at competitive prices while allowing them to stay in their homes as renters, alleviating the stress of property ownership.

Since its inception in 2021, Truehold has already assisted over 2,000 homeowners in transacting more than $200 million in equity. Their innovative approach is designed to cater particularly to seniors or individuals undergoing life transitions, providing a seamless way to manage equity while maintaining housing stability. The process begins with a no-cost offer that outlines the sale and rental terms, ensuring homeowners remain informed and capable of making the best decisions for their circumstances. Truehold currently operates in over 20 cities across the United States and is committed to expanding its reach to support more homeowners in achieving financial flexibility and peace of mind.

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