TripArc hiring QA Analyst • Remote (Work from Home) | Himalayas
TripArcTR

QA Analyst

TripArc is a travel technology and procurement company whose industry-leading booking platforms transform the effectiveness of travel professionals while multiplying their revenue opportunities.

TripArc

Employee count: 201-500

Canada only

Founded in 2017, TripArc is a $750 million privately held company powers the top Travel Agencies and Tour Operators in North America. Our expansive and growing network empowers seamless access to a comprehensive range of travel options and services globally with over $750 million transactions annually - all at the industry’s best rates.

As an industry leader in technology, purchasing, finance, HR and marketing, we know how to deliver solutions to travel professionals in the most effective way possible. With deep experience in partnering with two leading brands in the luxury travel space – Kensington Tours and Travel Edge – TripArc has real insight into the needs of tour operators and travel agencies today.

TripArc’s goals are simple. To make our network of over 1400 travel entities more profitable, efficient and help them create truly unique travel for their clients.

About the Role:

We are looking for a QA Engineer to develop and execute manual tests for our platform. This role is integral to our Support team, requiring strong troubleshooting, investigation, and communication skills. The position is critical for supporting our release schedule, which occurs Monday through Thursday from 6:30 PM PST to 7:30 PM Pacific Standard Time (PST). Availability during these times is essential.

Availability:

  • This is a remote position. However, the candidate must be available to support deployments during Monday – Thursday from 6:30 pm to 7:30 pm PST.
  • We offer flexibility with daytime working hours. While the entire company operates on Eastern Standard Time (EST) with core hours from 9:00 am to 6:00 pm EST (or 6:00 am to 3:00 pm PST), we are open to start times between 6:00 am and 9:00 am PST.

Responsibilities:

  • Collaborate with Product Owners, Business Analysts and Developers to understand requirements, identify potential issues, and proactively define test plans.
  • Plan, prioritize and estimate QA activities.
  • Effectively report bugs in Jira with clear steps to reproduce and expected results.
  • Create and execute comprehensive and well-structures test cases and test plans.
  • Continuously review and improve QA documentation.
  • Conduct API testing using Postman, leveraging pre-request scripts.
  • Utilize SQL queries to retrieve and analyze data relevant to testing procedures.
  • Execute existing automated tests using the Selenium WebDriver/Java framework.

Qualifications:

  • Minimum of 4 years of experience in Software Quality Assurance with a proven track record of success.
  • Strong knowledge of Software QA methodologies, processes, and best practices.
  • Hands-on experience with black box testing.
  • Experience in writing clear, concise, and comprehensive test cases and test plans.
  • Proficiency in API testing using Postman, including pre-request script creation.
  • Solid knowledge of SQL and scripting.
  • Excellent communication and collaboration skills.
  • Ability to prioritize tasks, manage time effectively, and meet deadlines.
  • Strong analytical and problem-solving skills with a keen eye for detail.
  • Passion for quality and a commitment to continuous improvement.
  • BS/MS degree in Computer Science, Engineering or a related subject.

Technologies and Tools:

  • Jira, Xray, Chrome DevTools, Postman, SQL Server, Azure, Selenium WebDriver, Java

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

We thank all candidates for their interest however only those selected for an interview will be contacted.

About the job

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Job type

Full Time

Experience level

Entry-level
Mid-level

Location requirements

Hiring timezones

Canada +/- 0 hours

About TripArc

Learn more about TripArc and their company culture.

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We are TripArc, a technology and procurement powerhouse with a new vision for the luxury travel business. Founded in 2017 and headquartered in Toronto, we are a privately held company dedicated to delivering innovative, best-in-class solutions that drive productivity and growth for our network of travel professionals. Our expansive and growing network empowers seamless access to a comprehensive range of travel options and services globally, processing over $880 million in transactions annually at the industry's best rates. We believe that travel professionals should be empowered to reach new heights of success, and our entire framework is built around this core principle. By combining cutting-edge technology with a completely reimagined blueprint for how travel consortia can work harder for advisors, we champion direct access and transparency to increase value throughout the industry.

Our suite of proprietary platforms, including ADX for travel agencies and TMT for tour operators, is designed by travel advisors, for travel advisors. This deep understanding, gained through our partnership with leading luxury brands like Kensington Tours and Travel Edge, gives us real insight into the daily challenges and needs of today's travel professionals. We solve real-world problems that others can't, offering services like 24/7 support, one-click insurance, and commission collection. We connect a wide range of industry players, from hotels and airlines to cruise lines and Destination Management Companies (DMCs), directly to our network of over 2,000 travel experts. Our goal is simple: to make our partners more profitable, more efficient, and better equipped to create truly unique and unforgettable travel experiences for their clients. We are a team that supports each other, embraces change, and takes ownership of our outcomes, constantly innovating to shape the future of travel.

Employee benefits

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Work From Home

TripArc offers work from home opportunities.

Flexible Working Hours

We offer flexibility with daytime working hours.

Wellness Offerings

Our benefits include wellness offerings to support employee well-being.

Employee Assistance Program

Our benefits extend beyond basic healthcare to include employee assistance offerings.

View TripArc's employee benefits
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