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TridentTR

Business Development Representative - PHILIPPINES ONLY

Trident Works is a BPO and recruitment consulting company that blends offshore human agents with AI-powered workflows to help high-growth companies scale efficiently with up to 70% cost reduction.

Trident

Employee count: 11-50

Salary: 11k-11k USD

Philippines only

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We are looking for a Business Development Representative (BDR) to support our licensed insurance agents by converting inbound leads into booked, high-show discovery appointments. This role is focused on speed, connection, follow-up, and scheduling—not selling or closing insurance policies.

If you enjoy talking to people, working with clear processes, and being measured by activity and booking outcomes, this role is a great fit.

Responsibilities

  • Respond to all new inbound leads within 5 minutes using HubSpot
  • Make initial connection calls using Aircall and a provided script
  • Follow up consistently with uncontacted leads through calls and text messaging
  • Schedule 15-minute discovery calls directly on licensed agents’ calendars
  • Confirm appointment details including date, time, time zone, and contact information
  • Prepare prospects for their appointment and provide a warm handoff to the agent
  • Accurately document all calls, outcomes, and notes in HubSpot
  • Update Slack with lead outcomes and collaborate with agents as needed

Qualifications

  • At least 2 years of experience in inside sales, telemarketing, or customer service
  • Comfortable making a high volume of outbound and inbound calls daily
  • Strong verbal communication skills with a clear, professional phone presence
  • Organized, detail-oriented, and comfortable using CRM tools (HubSpot experience is a plus)
  • Coachable, positive, and resilient with a strong follow-up mindset
  • Able to work independently in a remote environment

Requirements

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Excellent verbal and written communication skills
  • Ability to interact professionally with customers
  • Can commit to work for 44 hr work week (M - F: 1PM - 10AM / Sat: 1PM - 5PM)
  • Flexibility to work in U.S. time zones, Monday to Saturday
  • Able to maintain a distraction-free home office setup.
  • Possess a laptop/desktop meeting minimum specifications: 8GB RAM, i5 operating system.
  • Able to maintain a distraction-free home office setup.
  • Dual monitor is a plus
  • Reliable high-speed internet connection (minimum 15 MBPS).
  • Full-time availability, committed to a 40-hour workweek.
  • Flexible to work shifting schedule in the US timezone, from Wednesday to Sunday.

Benefits

  • Competitive Compensation: Enjoy a basic monthly salary of $900
  • Generous Paid Time Off (PTO): Accumulate up to 12 Paid Time Off days per year, providing flexibility for personal and vacation needs.
  • Paid Holidays: Recognize and celebrate US Holidays with paid time off.
  • Full-Time Remote Work: Embrace the flexibility of a full-time work-from-home arrangement, allowing you to create a comfortable and efficient workspace in the comfort of your home.

About the job

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Posted on

Job type

Full Time

Experience level

Salary

Salary: 11k-11k USD

Experience

2 years minimum

Location requirements

Hiring timezones

Philippines +/- 0 hours

About Trident

Learn more about Trident and their company culture.

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Trident Works is a specialized BPO (Business Process Outsourcing) and recruitment consulting partner designed for high-growth companies seeking to scale efficiently. The company seamlessly blends offshore human agents with AI-powered workflows to deliver unparalleled efficiency, scalability, and cost optimization for their clients. With dedicated offshore teams managed by US-based leaders, Trident Works bridges the gap between quality talent access and operational excellence.

The company offers comprehensive outsourcing solutions across multiple verticals including healthcare benefits administration, property management, and real estate support services. Trident Works has developed innovative AI tools like Flippy, their AI operational partner, to enhance service delivery and operational intelligence. Their approach enables clients to achieve significant cost reductions - reportedly up to 70% compared to US-based employees - while maintaining high-quality work output without the overhead of benefits, office space, or equipment costs. The company serves clients nationwide with a focus on helping busy professionals reclaim valuable time through expertly managed virtual assistant services and administrative support.

Employee benefits

Learn about the employee benefits and perks provided at Trident.

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Full-Time Remote Work

Flexibility of full-time work-from-home arrangement

Unlimited PTO

Unlimited Paid Time Off policy for eligible positions

Competitive Compensation

Basic monthly salary with performance-based incentives

Paid Holidays

Recognition and celebration of US Holidays with paid time off

View Trident's employee benefits
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Trident

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