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TRTranscend is a leading privacy infrastructure platform that assists organizations in managing data privacy compliance intelligently and efficiently, enhancing customer relationships and trust.
About Transcend
Transcend is the privacy platform that makes it easy to encode privacy across your tech stack.
We believe that engineering privacy rights and making them easily accessible to the world is one of the most high-impact ways we can spend our time. That's why we're building an ambitious team that’s passionate about solving the important problems of the future and having fun while doing it. We’re backed by Accel, Index, 01A, StepStone Group, and HighlandX growing fast, and are serving some of the most iconic brands in the world.
(Even if you don't see a good fit below, we'd still love to stay in touch. Email us at recruiting@transcend.io).
About the role
Transcend is seeking a Sr.Support Engineer I to be a trusted partner and technical connector between our customers and our product. This role combines deep, hands-on troubleshooting with thoughtful customer engagement. By transforming internal insights into scalable internal and customer-facing resources, you’ll help ensure a consistent, high-quality support experience that empowers customers while strengthening collaboration across our teams.
What you'll do
Who you are
Why join us?
The people at Transcend are driven, kind and know how to balance work, life and memes. We learn from each other and have a strong support system.
You’re joining a fast growing start up, with opportunities to help define and grow the organization.
We have a strong mission to protect user privacy rights everywhere. The privacy compliance landscape is growing, and we are at the forefront of building solutions that protect user privacy rights with modern infrastructure and automation.
You will have autonomy and trust to drive initiatives from the start.
We believe that turning the principles of data privacy into exercisable human rights is one of the most high-impact ways we can spend our time, and so we're building an ambitious team that’s passionate about solving important problems and having fun while doing it.
As the best-in-class solution in a new market, Transcend is a fast-paced and exciting workplace. The product evolves quickly to meet new client needs and adapts to the rapidly advancing world of privacy law. As one of Transcend’s earliest hires, you’ll get to work on a wide array of exciting projects.
Additional Information
Transcend is an equal opportunity employer that values diversity, inclusion and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We will consider for employment all qualified applicants with arrest and conviction records in a manner consistent with applicable law.
Our comprehensive compensation packages play a big part in how we recognize you for the impact you have on our path to bringing data rights to everyone.
For this role, the estimated annual total salary ranges are below. The actual annual salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process.
The listed range below is a guideline, and the annual total salary range for this role may be modified. Transcend offers attractive health benefits, equity, and perks in addition to cash compensation.
Benefits
Taking Care of You and Yours ⭐
Flexible PTO 🌴
Setting You Up For Success 💳 🥐
Full Time
Salary: 130k-145k USD
United States +/- 0 hoursLearn more about Transcend and their company culture.
Transcend offers a comprehensive data privacy platform that empowers organizations to effectively manage personal data compliance and enhance customer trust. Tapping into the latest technologies and methodologies, Transcend streamlines privacy efforts for some of the world’s largest brands. The company's journey began at Harvard, where its co-founders posed a critical question about the ownership of their personal data. This inquiry laid the groundwork for Transcend's commitment to enabling businesses to give their users control over their own data.
Founded in 2017, Transcend now serves numerous clients worldwide, helping them navigate complex regulations like GDPR and CCPA. The platform cuts through the chaos of data management, providing intelligent solutions that facilitate GDPR compliance by automating data subject requests and cookie consent management. Transcend’s innovative approach not only ensures compliance but also enhances operational efficiency, transforming privacy from a compliance burden into a business advantage. In a landscape where trust is paramount, Transcend stands out as a leader, pioneering robust privacy measures that empower both brands and customers, making privacy a key component of business strategy.
TR51-200 employees
2017
Ben Brook
CRUnited States onlyEmployee count: 1001-5000
Salary: 120k-180k USD
FLUnited States onlyEmployee count: 5000+
Salary: 177k-213k USD
Explore the variety of open remote roles at Transcend, offering flexible work options across multiple disciplines and skill levels.
TRUnited States onlyEmployee count: 51-200
Salary: 270k-340k USD
TRUnited States onlyEmployee count: 51-200
Salary: 270k-340k USD
TRUnited States onlyEmployee count: 51-200
Salary: 250k-300k USD
TRUnited States onlyEmployee count: 51-200
Salary: 115k-133k USD
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