United States onlyTraackr is a global SaaS technology company providing a data-driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our customers range from some of the world’s largest companies in the beauty and personal care space to digitally native indie brands, which have all made influencer management and engagement a critical practice of their marketing and advertising programs. We are a remote-first company, and for the folks that like to meet in person, we have offices in San Francisco, New York, Boston, Paris, and London.
At Traackr, we’re lucky to have a team of kind, driven, and respectful humans from around the world. We operate on a culture of mutual respect, with core value pillars including:
- Trust. We earn the trust of our team, customers, creators, and partners through transparency, predictability, and integrity.
- Diversity. Bringing diverse perspectives to the table results in stronger outcomes. All are welcome.
- Value. Through our words and actions, we strive to create tangible value for our customers and peers. We only succeed when our community succeeds.
- Ownership. We lead with action. We take pride in solving the hardest challenges and feel accountable for our commitments.
- Mutual success. We share goals with each other and with our clients. Alignment, collaboration, and empathy are the cornerstones of our success.
Our team also loves having fun together, with many employee-led initiatives like the Traackr Summer Olympics annual workout challenge!
We are at a pivotal moment as we evolve from a system of record into an AI-powered decision-engine that helps brands optimize creator spend, audience reach, and conversion. As an Engineering Manager, you will play a critical role in leading teams through this transformation.
You will be accountable for predictable delivery, high engineering quality, and reliable operations, while coaching engineers to grow and thrive in a fast-moving, high-impact environment.
Responsibilities
- Collaborate cross-functionally
- Partner closely with Product, Design, Customer Success, and Finance to align priorities and deliver measurable customer and business outcomes.
- Build trust through clear communication, strong execution, and follow-through on commitments.
- Hold cross-functional partners accountable to shared goals, enabling your team to focus on high-leverage work
- Lead delivery and execution
- Translate platform and business needs into clear roadmaps, milestones, and success metrics.
- Own outcomes end-to-end: planning, prioritization, delivery, and operational excellence.
- Establish and continuously improve team mechanisms across discovery, planning, delivery, and retrospectives.
- Champion an experimentation-driven mindset by defining hypotheses, success metrics, guardrails, and rollout strategies.
- Ensure results are visible and actionable through clear written communication (readouts, decision docs, postmortems).
- Inspire, coach, and develop engineers
- Connect day-to-day work to purpose by clearly articulating the “why” behind initiatives.
- Build an inclusive, high-performing team culture grounded in trust, ownership, and continuous improvement.
- Coach engineers through regular 1:1s, feedback, career development planning, and performance conversations.
- Identify and develop future technical leaders in partnership with Staff and Principal engineers.
- Raise the engineering bar
- Establish strong engineering fundamentals across code review, testing strategies, system design, and documentation
- Ensure systems are designed and operated for reliability, scalability, and resilience; lead incident readiness and post-incident learning.
- Partner with senior technical leaders on architecture and technical strategy, ensuring alignment with business goals and long-term maintainability.
- Enable responsible use of GenAI developer tools (coding assistance, debugging, design reviews) while upholding standards for security, privacy, and correctness.
Requirements
- 5+ years of people management experience with demonstrated ownership of team delivery, growth, and performance.
- 10+ years of experience building and operating distributed, event-driven systems in production.
- Strong communication and stakeholder management skills across technical and non-technical audiences.
- Proven ability to run effective delivery processes and improve predictability and quality over time.
- Strong fundamentals in API-first system design and platform architecture.
- Experience applying data and/or AI capabilities in production environments (e.g., analytics, automation, recommendations, or decision support).
- Production experience with Java, Node.js, Vue, or comparable technologies.
- Experience operating systems in the cloud (AWS or equivalent), including configuration, reliability, and observability.
- Solid understanding of software quality practices, testing strategies, and continuous improvement.
Nice to Have
- Experience with search or information retrieval systems
- Workflow orchestration and infrastructure tooling (e.g., Argo, Airflow, Terraform, Ansible, other)
- Observability tooling (e.g., Grafana, DataDog, Dyntrace, other)
- Experience integrating with external social platforms and APIs (TikTok, Meta, YouTube, other)
Benefits
• Competitive Salary
• Remote Work Options with Hybrid Flexibility and Home Office Set-Up Stipend
• Coworking Office Subscription for Collaborative Spaces
• Comprehensive Health, Dental, and Life Insurance Coverage*
• Open Vacation Policy and Flexible Holiday Schedule to Suit Your Needs
• Paid Parental Leave to Support Quality Time with Your Loved Ones
• Career Development, including Internal and External Training Opportunities
*Benefit programs vary by country/state of residency, are subject to eligibility requirements, and may be modified occasionally. Ask for more details about the benefits in your specific region.
This position is 100% remote, with the understanding that occasional in-person attendance may be required for trainings, meetings, and team gatherings, as determined by your manager.
Traackr employs individuals in multiple US states and countries. We use market benchmark data and geographic zones to determine our salary ranges. Your zone's specific pay range is dependent on your home location. We encourage you to discuss your zone-specific pay range with your Traackr recruiter for more details.
Posting Statement
Traackr is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected characteristics. All your information will be kept confidential in accordance with EEO guidelines.
Unsolicited resumes
Traackr does not accept unsolicited resumes/CVs from headhunters or recruiting agencies sent directly to Traackr employees or through our website. Traackr will not pay any fees to any third-party agency or company unless there is a signed agreement with Traackr.
Privacy
Traackr, Inc. has published a Privacy Notice, including CCAP for California and GDPR policies for its UK and European Union subsidiaries, accessible at https://www.traackr.com/privacy-policy.
All questions, comments, and requests regarding data processing at Traackr should be addressed to HR@traackr.com.
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