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TouchBistroTO

Sales Planning & Commissions Manager

TouchBistro provides an all-in-one POS and restaurant management system designed to help restaurateurs streamline operations, increase sales, and enhance the guest experience. The platform offers solutions for point of sale, payments, online ordering, reservations, loyalty, inventory, and labor management.

TouchBistro

Employee count: 501-1000

Canada only

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TouchBistro is seeking an experienced Sales Planning Commissions Manager to join our Finance team to help build and grow our variable commission process across the entire organization. Reporting to the Chief Financial Officer, you will create and execute the variable compensation plans and optimize the commissions process. You will play a master part in the success of our revenue teams and TouchBistro’s growth plans.

Your Impact

  • Execute and optimize end to end commissions process; this includes people tracking and inputs, quota consumption, credit inputs, commission output
  • Analyze and report to senior leadership on performance of the compensation plan as it aligns with stated goals
  • Lead role in variable compensation plan design, maintaining system updates, and communicating updates to the Go-to-Market teams
  • Provide recommendations to leaders for setting up quota metrics for specific roles and driving the execution of new metrics for compensation
  • Partner with Sales and Customer Success leadership in plan design/updates and to document, distribute, and collect executed bonus/commission plans
  • Work with Sales and Customer Success on any commission discrepancies or questions
  • Collaborate with Legal and HR in maintaining and updating the compensation plan documents, and with Payroll (in the Finance team) on monthly payment execution
  • Partner with the Financial Planning Analysis (in the Finance team) on forecasting plan results under different scenarios and comparing actual results to expectations
  • Provide support and clarity for TouchBistro employees with questions concerning commission statements and payout

What You Bring

  • You will have 5+ years of experience working on sales compensation administration commission calculations, ideally in a role with direct responsibility for the preparation of commission calculations
  • You have experience working in a B2B SaaS and/or Payments organization
  • You have deep understanding of compensation practices, SaaS and/or Payments based compensation plan structures, procedures, and key metrics in a growth company environment
  • You have strong data analysis and project reporting skills
  • You have exceptional understanding of Salesforce and Excel/Google Sheets, and having implemented commissions software such as Spiff is a plus
  • You thrive in a fast paced and collaborative culture to encourage information sharing and facilitate change across the organization
  • You have proven track record in effectively leading cross-functional projects while managing expectations with key stakeholders

What We Offer

At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful.

The Perks:

  • Generous Time Off Program
  • Health, Dental, and Vision Benefits
  • Flexible Health and Wellness Plan
  • Parental Leave top up
  • Employee Assistance Program
  • Professional Development
  • Volunteer Program
  • Monthly Lunches

About Us

TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. We have powered more than 29,000 restaurants around the world, and we know that while passion is plenty in the restaurant industry, time and money usually aren’t. Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.

TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.

About the job

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Posted on

Job type

Full Time

Experience level

Manager

Location requirements

Hiring timezones

Canada +/- 0 hours

About TouchBistro

Learn more about TouchBistro and their company culture.

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TouchBistro was founded in 2010 with a singular mission: to empower restaurateurs with innovative technology that simplifies the complexities of running a restaurant. Many restaurant owners and operators face daily challenges in managing orders, payments, staff, inventory, and customer engagement efficiently. Recognizing these pain points, TouchBistro initially developed a robust point-of-sale (POS) system specifically designed for the iPad, offering a mobile and intuitive solution. This allowed servers to take orders directly at the table, reducing errors and increasing speed of service. The goal was to help restaurants increase sales, delight their guests, and save valuable time and money.

Over the years, TouchBistro has evolved significantly beyond its initial POS offering. Understanding that restaurateurs need more than just order taking, the company has expanded its platform into an all-in-one restaurant management system. This comprehensive suite now includes integrated payment processing, online ordering, reservation management, customer loyalty programs, inventory management, labor management, and detailed reporting and analytics. TouchBistro is committed to continuous innovation, constantly seeking new and better ways to support the passion and success of restaurant owners. By providing a centralized and easy-to-use platform, TouchBistro helps restaurants streamline their entire operations, from front-of-house to back-of-house, enabling them to make data-driven decisions, improve profitability, and ultimately deliver an exceptional guest experience. The company serves a wide range of food service establishments, including full-service restaurants, quick-service venues, cafes, bars, and food trucks.

Employee benefits

Learn about the employee benefits and perks provided at TouchBistro.

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Flexible Work Arrangements

Provides flexible work arrangements.

Employee Assistance Program

Offers an employee assistance program.

Monthly Lunches

Provides monthly lunches for employees.

Generous Time Off Program

Offers a generous amount of paid time off.

View TouchBistro's employee benefits
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TouchBistro

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