Tokio Marine North America

At Tokio Marine North America Services (TMNAS), our customers face the complex and ever-evolving challenges of the modern insurance landscape, which is why we are dedicated to delivering innovative, market-leading shared services that drive operational excellence. Established in 2012 as the shared services company for Tokio Marine North America, we understand that our partner companies require agility, efficiency, and robust support to thrive in a highly competitive market. Our mission is to provide superior professional services that support the business and governance needs of our valued customers, allowing them to focus on their core objectives and achieve sustainable growth.

We provide professional support services to the Tokio Marine Group of companies in the United States, including Tokio Marine America, the First Insurance Company of Hawaii, and the Philadelphia Insurance Companies. Our customers rely on us to streamline processes and deliver cost savings, which is why our talented team offers comprehensive expertise across actuarial, finance and accounting, information technology, internal audit, human resources, legal, and corporate communications. By centralizing these critical functions, we empower our business partners to navigate regulatory complexities, mitigate risks, and enhance their overall customer experience.

Customer service is our focus and our passion. We recognize that our customers need reliable, data-driven insights and cutting-edge technology to stay ahead of the curve. That is why we continuously invest in advanced digital solutions, from cloud infrastructure to automated performance engineering, ensuring that our services operate at the scale, speed, and quality appropriate to the 150-year history of the Tokio Marine Group. By fostering a culture of customer-centric partnership, integrity, and innovation, we strive to add value in all that we do, providing the best professional service to our business partners and enabling them to fulfill their ambitions while benefiting society.