Canada onlyWe are seeking a detail oriented, highly analytic Sales Compensation Analyst to support end-to-end variable compensation for our revenue organization. The Sales Compensation Analyst plays a crucial role within the ThoughtExchange Revenue Operations Team in designing, implementing, and managing sales compensation plans to drive performance and incentivize our sales teams effectively. They report to the Senior Manager, Revenue Compensation & Operations and contribute to the Revenue Operations team’s goals of driving workflow optimization, data and insights, tool management, and enablement across ThoughtExchange’s revenue teams.
What You'll Do:
- Design, build, and maintain variable compensation models to drive performance
- Support annual implementation and rollout of sales compensation plans, including individual plan creation, plan mechanics definition, policy development, and training/ communication plans
- Serve as a trusted advisor and expert on all variable compensation plans, including addressing commission-related inquiries and resolving issues according to approved policies and guidelines
- Proactively identify opportunities for optimization, automation, validation, and error reduction through processes, technology, and data to improve the overall sales compensation function
- Partner with Finance to forecast commission expense and accruals, ensure compliance with business controls, and respond to audit requests
- Manage the commission administration process, including things like commission plan letter generation and distribution, building and maintenance of commission plan in a commission software tool, quota attainment allocation, incentive calculation, and attainment/payout reviews and approvals
- Provide ongoing analysis and insights to measure the performance and effectiveness of compensation plan components; identify risks and opportunities; make recommendations for improvements
- Enable new hires and existing employees through ongoing training and communication
- Uphold TE’s Anti-Racism, Diversity, Equity and Inclusion mandate and evaluates revenue operations and processes from an inclusive lens. Completes all required ADEI training.
What We Think Is True About You:
- Minimum 1 year of Sales Compensation experience
- Experience with commission automation software (CaptivateIQ knowledge is preferred)
- Strong Excel or Google Sheets skills, and generally tech-savvy
- Collaborative with excellent stakeholder management skills - you interact effectively with and can influence a variety of stakeholders at all levels of management and from all functional areasIntermediate knowledge of sales compensation plans, variable pay structures, target-setting strategies, and incentive plan strategies to drive quota plan attainment
- Proficient in end-to-end compensation administration from rollout to payroll
- Experience with compensation analysis, scenario modeling, and performance insightsNatural curiosity, strong critical thinking skills, and highly resourceful problem-solving skills
- Communicate complex concepts easily and generate solutions quickly and thoroughly
Nice to Have:
- Experience in a high-growth SaaS environment
- Experience with CRM administration experience (Salesforce knowledge is preferred)
ThoughtExchange welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time to time, emergencies happen, and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.
What we offer:ThoughtExchange wants to ensure our people are heard, supported, and cared for—so we invest in our employees. We're continuously asking our employees what they need to ensure we're supporting their successes in the workplace and in life. We are proud to offer our employees the following:
Benefits & Well-Being: From day one, you’ll receive a benefits package focused on health & wellness that includes a generous time off policy, flexible extended benefits plan options and company-wide Mental Health days off scheduled through the year. Our benefits package also includes maternity & parental leave top-up programs and access to Cyno, which offers personal & professional support services like career coaching & counselling.
Flexibility: We’ve been remote-first for over ten years. We’re contribution-focused, and we operate on mutual trust because we need you to feel empowered to be your best self. You know the circumstances in which you excel—where you work and how you structure your day.
Ownership: In addition to competitive pay and benefits, employees receive share options when joining the company. Additional options are awarded throughout your ThoughtExchange career based on ongoing contributions to the company.
Culture: We walk the walk when it comes to our product, and we make sure no important decisions are made without including our employees' perspectives. We value and prioritize everyone’s voice, so we use our anonymous, anti-bias platform to make sure people are comfortable sharing their real thoughts and feedback.
Compensation: We want you to do your best work, and part of that is being happy with your compensation. We pay fairly, taking into account all the complexities of market rates, experience, location, and demand. We believe in pay transparency and pay equity.
Connection: In addition to remote hubs of employees across Canada & the US and offices in Rossland & Vancouver, we get together once a year as a company in some pretty cool locations. We also connect virtually as a company on a monthly basis and celebrate one another in our #gratitude Slack channel.
Growth: You’ll have the opportunity to join regular Anti-racism, Diversity, Equity & Inclusion (ADEI) and Learning & Development sessions. You also have access to an annual Professional Development stipend & Company Coach to ensure you can grow in your role & advance your career.
United States only