The KPI Institute

The KPI Institute is a leading global research institute specialized in business performance, known for its authority on Key Performance Indicators (KPIs). Founded in 2004 and operating from Melbourne, Australia, it was initially called eab group. The organization began as a provider of organizational performance management services, helping clients primarily through training and advisory services. From its inception, it implemented world-class methodologies such as the Balanced Scorecard and Performance Prism, thus fostering a culture of performance excellence at various organizational levels.

Over the years, The KPI Institute has significantly expanded its offerings, introducing a variety of programs, including certifications in KPI management. It operates the comprehensive online platform www.smartKPIs.com, which catalogs a vast array of documented KPIs, making it the largest repository of its kind globally. The institute is committed to rigorous research and quality learning experiences, evidenced by the large number of professionals trained and the numerous reports published. With a mission to empower organizations globally, it has engaged with thousands of professionals across many countries, establishing a vibrant community aimed at achieving high performance in various sectors.