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The Emmes Company, LLCTL

Remote Strategic Growth & Customer Success Manager

The Emmes Group is a global clinical research and technology organization dedicated to advancing public health through scientific rigor and AI-driven innovation. Formed in 2024, it combines the legacy of Emmes CRO with Veridix AI to modernize clinical trials and accelerate therapeutic development.

The Emmes Company, LLC

Employee count: 1001-5000

United States only

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A leading clinical research organization is seeking a Customer Success Manager to enhance strategic account partnerships. In this remote role, you will oversee customer engagements and drive growth initiatives. Ideal candidates should have a bachelor’s degree and at least 5 years of relevant experience in customer success or account management. Strong communication skills and familiarity with digital health systems are essential. Join us in transforming clinical research and making a difference in patients' lives.
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Full Time

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United States +/- 0 hours

About The Emmes Company, LLC

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At the heart of The Emmes Group lies a singular, powerful philosophy: 'One Team, One Purpose.' This mantra is not merely a slogan but the bedrock of a culture that seamlessly intertwines people, science, and technology to drive global health impact. Born from a 47-year legacy of scientific excellence as a leading Clinical Research Organization (CRO), the company has evolved into a dynamic powerhouse that marries deep clinical expertise with cutting-edge innovation. The organization believes that every clinical breakthrough begins with people—passionate, purpose-driven individuals who are committed to making a tangible difference in patients' lives.

The Emmes Group fosters a collaborative environment where integrity, accountability, and perseverance are paramount. By integrating its full-service CRO capabilities with Veridix AI, its dedicated technology and data business unit, the company is reshaping the landscape of clinical research. This unique structure empowers teams to modernize trials, accelerate the development of life-changing therapies, and tackle some of the world's most pressing health challenges, from rare diseases to infectious outbreaks. Employees are encouraged to 'challenge their thinking' and 'act fast, learn fast,' creating a vibrant ecosystem where human intelligence and artificial intelligence converge to build a healthier future for all.

Tech stack

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Employee benefits

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401(k) Retirement Plan

Competitive 401(k) plan with company match.

Mental Health Days

Two company-wide mental health days off per year.

Employee Assistance Program (EAP)

Resources for mental, physical, and financial wellbeing.

Parental Leave

Paid maternal and paternal leave to support growing families.

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The Emmes Company, LLC

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