Senior Localization Project Manager

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!

Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

We are seeking a highly skilled Senior Localization Project Manager to join our team. The ideal candidate will be a tech-savvy professional with exceptional communication skills and a keen eye for detail. As a Senior Localisation Project Manager, you will play a pivotal role in managing localisation projects from initiation to completion, ensuring the highest standards of quality and client satisfaction.

The Client is a is a dynamic and innovative company at the forefront of the localization industry.

We are a dynamic software-driven company that specialize in providing high-quality localization and translation solution services to clients across various industries across the globe. Our team is comprised of passionate individuals dedicated to delivering exceptional results and exceeding client expectations.

Our people are at the heart of all we do and our culture is unconditionally inclusive at the Client Group. We recruit the most talented individuals to join us on our journey – regardless of their race, sexual orientation, religion, age, gender, disability status. By embracing and respecting our differences and harnessing the uniqueness that we each bring to our role - we have created an incredible global team of Rebels to fight the battle on behalf of our customers.

Duties and Responsibilities

• Collaborate with relevant stakeholders (customer/revenue/internal customer) to define scope and specific requirements for delivery of projects.
• Work with Account Manager and Business Relationship Managers to understand the customer's requirements and take full ownership of job management from end to end.
• Ideally have experience with localization software such as Trados or MemoQ.
• Have a good level of understanding different file formats, and familiar with working with and editing XML types.
• Client liaison point of contact for queries in relation to job once quote completed.
• Work with and assign jobs to contract translators from a wide diversity of cultural backgrounds and disciplines.
• Carry out the translation jobs for some project or review of projects if required.
• Handle technical aspects of translation including multimedia production, multilingual websites, and interaction with our development team.
• Work closely with Vendor Management team for the planning and sourcing of new vendors.
• Respond to client enquiries for translation projects.
• Prepare costings for clients if required.
• Handle client feedback on translation projects.
• Do general administrative and office tasks as requested.

Skills & Qualifications:

• Bachelor's degree in a relevant technical field (Computer Science, Software Engineering, or related discipline) or equivalent verifiable experience.
• Strong interpersonal skills and ability to build strong relationships.
• Customer obsessed - great customer service skills
• Significant experience in the translation/localization industry
• Knowledge and experience within the industry
• MS Word and Excel skills to intermediate level
• Positive attitude with a good sense of humor
• Ability to work as part of a team or autonomously
• Self-motivated with strong work ethic

Work Flexibility:
Work from home setup
Work Schedule:
5:00am or 6:00am start shift

NOTE: This position is exclusively open to Philippine citizens currently living in the Philippines. While remote work offers flexibility, please note that this role requires adherence to local regulations, making it suitable only for those based in the Philippines. We appreciate your understanding and look forward to receiving applications from qualified candidates who meet these criteria.

Core Perks and Benefits:
HMO on your first day + Free coverage for 2 dependents on your 2nd year

Government-mandated benefits

20 Annual Leave Credits

13th-month pay
Birthday Leave

Bereavement Leave

Additional benefits/perks to all employees:
Onboarding training

Performance-based salary increase

Discretionary incentives based on client or individual performance
Monthly employee engagement
Birthday Gift
Weekly treats
Christmas Hamper
Anniversary Gift

Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

https://rb.gy/u35c6

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:
https://thebackroomop.com/
And our Facebook page if you want more:
https://www.facebook.com/TheBackRoomOP
And here's the link to our Glassdoor page, where you can see what our team members have to say about us:
https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Get the word out!

By submitting your application, you grant us permission to retain all your application data, including Personally Identifiable Information (PII), for recruitment purposes. We will retain this information for as long as there is a legitimate business purpose or a legal requirement to do so.