Tenet HealthcareTH

TPR Market EMR Coach (Remote based in Palm Beach, FL market)

Tenet Healthcare Corporation is a leading diversified healthcare services company based in Dallas, Texas, providing a wide range of services through its extensive network of hospitals and outpatient facilities.

Tenet Healthcare

Employee count: 5000+

United States only

The TPR EMR Coach under direct supervision from the Market Clinical Informatics Manager and according to established policies and procedures functions as a clinical application expert and is primarily responsible for training TPR office staff to efficiently use clinical applications including but not limited to Athena, Dragon, Medi-Mobile and Collector. The TPR EMR Coach will proactively provide at the elbow support to clinic staff. The TPR EMR Coach is responsible for purposeful clinic rounding; providing direct support to providers and staff to ensure end users successfully integrate clinical applications into clinical workflow. The TPR EMR Coach ensures consistent and effective use of the applications that align with policy, procedure, and standards. The TPR EMR Coach may at times create education content to communicate and educate providers and staff. The TPR EMR Coach regularly provides suggestions and seeks feedback from physicians, clinicians and office staff communicating such information to the Market Clinical Informatics Director.

The TPR EMR Coach collaborates with the Market Clinical Informatics Manager to improve physician and clinicians’ satisfaction with the clinical applications, promote “voice of the customer” and improve IS service and support.

Must be in or able to commute to the Market daily.

Up to 25% travel outside of market and 75% travel within market. As travel is required, an MVR on the final candidate is required.

Responsibilities

  • Acquisitions-Onsite onboarding and training of physicians and support staff (PSR, MA, referral staff, biller, coder and PM) in outpatient offices on Athena, Patient Portal, Phreesia, MediMobile, Dragon dictation and Virtual Visits
  • Assists with systems implementation including analysis, design, configuration, testing, and support activities
  • Review and share new system release items with critical stakeholders. Test and ensure features are compliant with Tenet policies
  • Provides recommendations on requests related to EHR workflows and functionality onsite weekly
  • Assist with custom template development, scheduling templates, EPCS setup, HIE request, TAO and practice role request
  • Proactively schedule on-site clinic visits to assess adoption, and efficient use of clinical systems and address issues brought forth from clinic staff
  • Create and submit visit reports to leadership
  • Monitors end user reports to assess trends and identifies opportunities to increase efficiency
  • Enters/Processes TenetOne tickets (including patient merge, training request offboards)
  • New Hire CSS orientation
  • Create/Review educational materials on a regular cadence

Qualifications

  • Minimum of one year experience in ambulatory clinical settings such as physician clinics or other OP settings is required
  • Minimum of one-year prior experience in the use of and/or implementation of clinical information systems is required
  • Athena experience preferred
  • High School Diploma or GED required
  • Required: High School Diploma
  • Ability to develop, maintain and collaborate with clinicians
  • Ability to problem-solving and resolve conflict
  • Understands clinical workflow and has the skill set to integrate technology into clinical practice
  • Excellent verbal, presentation, and written communication skills required
  • Must serve as a model of credibility, professionalism, and customer service
  • Other duties as assigned by supervisor

Tenet Healthcare/USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

About the job

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Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Tenet Healthcare

Learn more about Tenet Healthcare and their company culture.

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Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas, Texas. Our organization is designed to provide high-quality care across various health services. We operate numerous healthcare facilities, including 46 hospitals and around 640 outpatient centers, providing vast access to medical services for our communities. Our mission emphasizes delivering quality and compassionate care, with a focus on creating better health outcomes for those we serve.

Our care delivery network also includes United Surgical Partners International, which is one of the largest operators of ambulatory surgery centers in the nation. This positioning allows us to conduct a significant number of outpatient procedures, further expanding our reach and effectiveness in patient care. Additionally, our subsidiary, Conifer Health Solutions, is integral to our operational strategy, providing revenue cycle management and value-based care services not only to our own facilities but also to numerous health systems and physician practices nationwide. Since our inception in 1969, we've continually evolved to meet the healthcare needs of our stakeholders, ensuring that we foster a culture of compassion and wellness throughout our organization and beyond.

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