GenAI Multilingual Specialist — LLM/VLM Evaluation & SFT Expert

We are currently seeking language experts with native or fluent proficiency in:

• Thai

• Vietnamese

• Malay

• Indonesian

• Tagalog

About the Role:

At TELUS Digital, we help the world’s leading organizations build safer, smarter, and more reliable AI systems. As a GenAI Multilingual Specialist — LLM/VLM Evaluation & SFT Expert, you will support the development and evaluation of next-generation Large Language Models (LLMs) and Vision-Language Models (VLMs).

Your role is to act as the “human reasoning layer” behind AI systems by evaluating multilingual AI-generated content for factual accuracy, logical consistency, instruction adherence, and cultural relevance. You will work across multilingual Supervised Fine-Tuning (SFT), rubric-based scoring, fact verification, and multimodal (image + text) evaluation workflows.

Responsibilities

• Evaluate AI Outputs

• Review AI-generated responses for quality, reasoning accuracy, factual correctness, and compliance with project guidelines.

• Create and evaluate multilingual Supervised Fine-Tuning (SFT) data to improve AI model performance across multiple languages and domains.

• Perform Multimodal (VLM) Assessment

• Analyze relationships between images and text outputs to evaluate contextual accuracy and multimodal reasoning quality.

• Apply Rubric-Based Scoring

• Assess outputs using structured scoring frameworks and standardized evaluation rubrics.

• Conduct Research & Fact Verification

• Verify claims using authoritative sources and apply citation standards to distinguish factual information from unsupported assertions.

• Escalate Edge Cases

• Identify ambiguous outputs, policy concerns, and reasoning inconsistencies that require escalation or additional review.

• Maintain Operational Accuracy

• Follow complex project SOPs and quality standards consistently across high-volume evaluation workflows.

Qualification path

What You Bring (Mandatory Qualifications):

• Language Expertise: Native or fluent-level proficiency in at least one required language with strong reading and writing ability.

• Analytical Thinking: Ability to evaluate content objectively and identify inconsistencies, logical gaps, or quality issues.

• Attention to Detail: Strong procedural discipline and the ability to follow detailed project guidelines accurately.

• Communication & Reliability: Strong communication skills with the ability to work independently in remote environments.

• Research & Verification Skills: Comfortable conducting fact-checking and validating information using credible and authoritative sources.

• Technical Familiarity: Previous experience in freelance work, translation, writing, annotation, AI data projects, localization, or content evaluation is a plus.

• AI/ML Experience: Prior experience with AI/ML annotation, LLM evaluation, or SFT projects is strongly preferred.

Specialized Knowledge Areas Preferred

Candidates with academic or professional backgrounds in the following areas are highly valued:

• Computer Science

• Biology

• Law

• Finance

• Physics

• Mathematics

• Engineering

Assessment:

In order to be hired into our community, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification.

Why Join the TELUS Digital AI Community:

• Community Connection: Work remotely as part of a 1M+ diverse global AI Community of contributors and experts.

• Impactful Expertise: Use your native language and academic degree to shape real-world AI systems and products used by millions every day.

• Hands-on Innovation: Gain experience in the latest AI research, evaluation, and fine-tuning methodologies.

• Global Collaboration: Collaborate with a network of specialists across 20+ domains and 500+ languages and dialects.

• Flexible Engagement: Manage your own schedule while making a meaningful impact on the future of technology.

Apply Here: https://www.telusinternational.ai/cmp/contributor/jobs/available/128676?utm_source=Himalayas&utm_medium=Ads&utm_campaign=SHTAltea_APAC_Free+Site_Himalayas_Ads_128676



Equal Opportunity

All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At TELUS International AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Contact email

recruitmentgenaieurope@telusinternational.com