Cybersecurity Analyst III (Resiliency and Business Continuity)

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

We are seeking an experienced and motivated Resiliency and Business Continuity professional. The ideal candidate must have a strong Disaster Recovery, Business Continuity and stakeholder management background. This role requires a strategic thinker who can dive into technical details to ensure quality and effectiveness in implementing and testing resiliency strategies.

Essential Duties and Responsibilities

Stakeholder Engagement:

• Establish and maintain strong relationships with internal stakeholders across various departments, understand their concerns and requirements related to cyber resiliency, and communicate effectively to align cyber resiliency goals with business objectives.

Disaster Recovery and Business Continuity Strategy Development:

• Support, maintain, and expand disaster recovery and business continuity strategy, including integration with IT and Business Processes.

Team management and quality control:

• Provide tactical guidance and oversight to ensure high-quality execution of tasks and projects, conducting regular reviews and audits.

Implementation and testing:

• Oversee the design and implementation of disaster recovery plans and procedures, coordinating regular testing to ensure effectiveness.

• Analyze test results, identify gaps, and work with teams to address issues in disaster recovery planning.

Continuous improvement:

• Stay updated with the latest trends, technologies, and best practices in cyber resiliency, recommending and implementing improvements.

• Promote a culture of continuous improvement and learning within the team and organization.

Reporting and documentation:

• Develop and maintain detailed documentation of disaster recovery plans, procedures, and testing outcomes.

• Prepare and present reports to senior management on the status, effectiveness, and improvements of the cyber resiliency program.

Qualifications Expected for the Position

• 4+ years of experience working in Business Continuity, Resiliency, or Disaster Recovery field

• Demonstrated experience creating and maintaining technical documentation

• Verifiable project management experience with completed resilience projects

• Experience working with Agile software development teams and tools such as JIRA, Confluence

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)

• Experience collaborating with geographically distributed and remote teams

Qualifications Preferred for the Position

• Technical knowledge of infrastructure and cloud technology (Microsoft Azure, AWS)

• Professional certifications such as CBCP, CCRP, CISM, or similar

Why Join Teladoc Health?

A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives. 

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. 

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. 

Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 

Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  

Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members. 

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.