Senior QA Analyst

About Tekmetric

Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better.

Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.

Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.

But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.

Come build with us. Join the journey. Shape the future of auto repair.

What You’ll Do

As a member of our quality analyst team you will have a pivotal role within the software development and testing process, by upholding the quality and dependability of Tekmetric's web and mobile applications, products and services by performing manual and automated testing. Collaborating closely with software developers, product managers, and other stakeholders, the Senior QA Analyst will strive to ensure the delivery of high-quality software products to our customers.

You will be responsible for:

• Test Planning & Design:
• Create and maintain detailed test plans, test cases, and test scripts based on requirements and design documents.
• Collaborate with stakeholders to understand project requirements and functional specifications.
• Contribute to the development of testing strategies aligned with project goals.
• Determine the appropriate testing methodologies for specific projects.
• Manual & API Test Execution
• Execute manual tests to identify defects, usability issues, and inconsistencies in software functionality.
• Executing & performing API Testing
• Perform regression testing to ensure that new features and bug fixes do not negatively impact existing functionality.
• Automation Testing
• Design, develop, and maintain test automation frameworks.
• Implement automated test scripts for functional and regression testing
• Integrate testing into CI/CD pipelines.
• Collaborate with development teams to automate deployment testing.
• Quality Assurance Assurance Processes
• Identify areas for process improvement within the QA team.
• Implement and advocate for best practices in testing processes.
• Documentation:
• Maintain accurate and up-to-date documentation of test cases, test execution results, and defect reports.
• Contribute to the development of user documentation and training materials.
• Collaboration & Communication:
• Work closely with cross-functional teams to understand project requirements and provide feedback on design and functionality.
• Clearly communicate testing status, progress, and any obstacles to the team.
• Professional Development
• Continuously enhance technical skills and knowledge.
• Stay updated on industry trends, emerging technologies, and testing methods

What You’ll Bring

• 5+ years of experience testing cloud web and mobile customer facing applications
• 2+ years of experience leading testing on a product area or feature.
• Proficiency in scripting/programming languages (e.g., Python, Java, Javascript/Typescript).
• Experience with test automation frameworks (e.g., Selenium, JUnit, Cypress, Playwright, RestAssured).
• Strong knowledge of software testing methodologies, tools, and processes.
• Knowledge of software development lifecycle and agile methodologies.
• Strong analytical and problem-solving skills, with keen attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to work effectively in a collaborative team environment.

Nice to Have

• Knowledge of AWS Cloud Products
• Payments Integration or FinTech experience
• Understanding of source control & devops tools (Github, Github Actions, Docker, Kubernetes)

Who You Are

Successful candidates will also demonstrate many of the characteristics that our core values represent:

• Build things that matter:
• You have a love of building something new or improving on current processes and care about making a positive difference.
• We’re all entrepreneurs:
• You love learning new things and are comfortable working in a startup-like, dynamic environment -- moving quickly, even in the face of ambiguity. You are a self-directed leader who can jump in, structure their own work, and figure out how best to execute a plan yourself and with others. At Tekmetric our leaders are all players and coaches.
• Yes before no:
• You keep an open mind and are excited about new ideas and helping others actualize their ideas. You are intellectually curious and analytical in a strategic context.
• We matter to each other:
• You care about people and see the success of one is success for us all. You are a highly ethical individual with unquestioned integrity and the experience, confidence, and stature to protect confidential information in a growing company.

Why You'll Love Working With Us

Health & Wellness That Have You Covered:

• Enjoy the flexibility of remote work
• Competitive base salaries that reflect your value.
• Generous Paid Time Off, because we know you do your best work when you're well-rested.
• Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
• Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
• Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.

Investing in Your Future (and Present):

• 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
• Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
• Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
• After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
• Keep growing with support for continuing education - we’re invested in your development.

Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!

Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.