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TechBiz GlobalTG

Senior Technical Account Manager

TechBiz Global is an innovative IT recruitment and software development firm, dedicated to driving client success through strategic hiring and custom tech solutions.

TechBiz Global

Employee count: 51-200

United States only

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At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Senior Technical Account Manager to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

About client:
It is a cybersecurity company offering a SaaS-based platform that protects organizations’ software supply chains from attack. Our mission is to protect companies from this rapidly growing threat, so they can stay secure while releasing their software quickly.

Their Solution Success team bridges technical depth with business impact, guiding customers from pre-sales design through successful adoption, expansion, and advocacy.

About the Role

As a Senior Technical Account Manager, you’ll be a key technical leader within the Solution Success team, driving both pre-sales solution design and post-sales adoption. You’ll partner with sales, Engineering, and product teams to ensure customers realize the full business and security value of Legit’s Application Security Posture Management (ASPM) platform. This role is a blend of technical evangelism, architecture advisory, and customer success strategy, ideal for someone who loves shaping solutions, building trust, and driving outcomes from first demo to long-term renewal.

Responsibilities

Pre-Sales Engagement

  • Collaborate with Account Executives to design and present tailored solutions, addressing each customer’s technical and business needs.
  • Deliver high-impact demos, workshops, and proofs-of-concept (POCs) that demonstrate how Legit integrates with customer environments (CI/CD, SCM, cloud, etc.).
  • Translate complex requirements into architectural blueprints, aligning Legit capabilities with customer workflows and security objectives.
  • Serve as the technical voice in sales cycles, building confidence across security, DevOps, Dev Orgs, and executive stakeholders.

Post-Sales Solution Success

  • Lead onboarding and technical enablement for new customers, ensuring rapid time to value.
  • Act as a trusted advisor and escalation point, guiding best practices in secure software supply chain management.
  • Partner with the customer to drive adoption, expansion, and retention, identifying opportunities for upsell and deeper integration.
  • Conduct Quarterly Business Reviews (QBRs) with technical and executive audiences, highlighting ROI, risk reduction, and next-phase initiatives.
  • Advocate for customer needs with Product and Engineering, shaping roadmap priorities based on real-world insights.
  • Contribute to solution playbooks, architecture diagrams, and best-practice guides used across the customer lifecycle.

Requirements

  • 7+ years of experience in Application Security, DevSecOps, or Software Architecture, with at least 3 years in a customer-facing technical role (e.g., Solutions Architect, TAM, or Sales Engineer).
  • Proven ability to architect and integrate SaaS security solutions across CI/CD, SCM, and cloud environments.
  • Strong familiarity with modern software development pipelines and tools (GitHub, GitLab, Jenkins, Azure DevOps, etc.).
  • Excellent communicator: able to present to both technical teams and executive stakeholders with clarity and confidence.
  • Experience leading pre-sales engagements and post-sales implementation/adoption.
  • Demonstrated success in building and scaling customer relationships: from onboarding through renewal and expansion.
  • A self-starter mindset: thrives in fast-paced, high-growth environments, balancing strategic thinking with hands-on execution.

Bonus Points

  • Background in Application Security Posture Management (ASPM) or DevSecOps tools.
  • Experience with solution design for enterprise SaaS in regulated industries.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About TechBiz Global

Learn more about TechBiz Global and their company culture.

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TechBiz Global is a leading IT Recruitment and Software Development company that empowers organizations to scale and achieve unprecedented levels of success. We specialize in connecting businesses with top talent across a diverse array of disciplines, including engineering, sales, and executive roles. With a strong presence in over 28 countries, we have established ourselves as a trusted partner for startups, SMEs, and large enterprises alike, facilitating successful hiring processes that drive organizational growth.

Our software development arm is dedicated to delivering world-class solutions tailored to client needs, from conceptualization to final product delivery. Our experienced team of developers employs the latest technologies and methodologies to create scalable and reliable software solutions that transform client visions into reality. Whether it’s a custom application, a cutting-edge fintech solution, or ongoing technical consultancy, TechBiz Global is committed to delivering excellence in all aspects of our operations.

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