Cloud Operations Engineer - UK or Netherlands

Do you want to empower organizations to fairly and equitably hire, promote, retain and compensate their employees? Syndio is a Series-C technology company committed to fairness in the workplace. Fueled by investments of $83M from Bessemer Ventures, Voyager Capital and social change organization Emerson Collective, Syndio is investing in growing our team and products.

This is a critical moment when organizations are looking for ways to take tangible action to fight gender and racial bias, and we believe creating diverse and inclusive workplaces for all starts with workplace equity.

#ubiquitous intro

Do you enjoy building and managing reliable, performant, and scalable infrastructure systems and platforms? Do you have a passion for driving operational excellence in an environment where technology is constantly evolving? We are looking for a skilled and motivated Cloud Operations Engineer (COE) who will build, manage, support, and optimize our shared infrastructure platforms across various SaaS and cloud platform providers. We strive for close collaboration, shared ownership, and constant learning. As a COE, you will support our Site Reliability Engineers, Platform Engineers, and Developers with infrastructure-related responsibilities and tasks, ensuring the smooth and efficient operation of our cloud-based infrastructure (cloud network, compute, and storage). You will ensure that our shared infrastructure and other shared SaaS platforms are secure, reliable, performant, and optimized using best practices and standards. You’ll leverage data and insights of our cloud utilization and operations, overall secure posture, and business continuity and disaster recovery plans, to research, recommend, and implement tactical and strategic changes. Must be located in UK or Netherlands ONLY

#the gist

We are looking for someone who is passionate about systems and operations engineering practices and methodologies to solve business requirements, constantly seeking new techniques, tools, and solutions to enhance our systems. As a startup in a fast-paced high growth environment, we are looking for an engineer that isn't bound by dogmatic principles assigned to traditional engineering roles. You’ll be exposed to, develop skills in, and be responsible for work that may at times fall into the traditional world of site reliability, platform, data, security, and software engineering.

• Be a critical member of our Cloud and Reliability Engineering team designing, implementing, managing, and reviewing infrastructure operational and architectural state
• Design, implement, and operate infrastructure systems using best practices in automation, monitoring, and observability
• Collaborate with developers, SRE’s, and other engineers to ensure smooth deployments, minimize downtime, maximize observability, share knowledge, and contribute to continuous improvement initiatives
• Experiment with cloud infrastructure environments and services
• Technologies you will work with: GCP, Kubernetes, Terraform, Helm, Datadog, Python, Go, and more
• Participate in 24/7 on-call rotation- don’t worry, we’re pretty stable (https://status.synd.io/)

• #important stuff
  • 3+ years of experience in a cloud operations environment operating as a systems, devops, cloud, or similar operations engineering role building, maintaining, securing, and optimizing shared infrastructure systems and platforms
  • Experience with continuous integration and delivery frameworks
• #really important stuff
  • You are eager to learn, share knowledge and ideas, and grow with our team
  • You are available and willing to step in for emergency response and incident management
  • You are relentlessly curious, willing to explore all aspects of the product to identify gaps in stability, scalability, and performance
  • You want to own and drive initiatives within Syndio that leverage and build your skills and interests
• #REALLY really important stuff
  • You assume positive intent, are humble and eager, expect the best from yourself, value partnership over perfection, and provide grace and understanding in stressful situations
  • You value a remote work environment and know that it requires greater intentionality on your part to build and maintain strong working relationships
  • While this is a remote position, you MUST currently reside in: the United Kingdom or the Netherlands
  • Kindly note, we are NOT able to apply visa support or transfer at this time.
• #BONUS
  • Coding experience is a plus (we use Python and Go) but this role will primarily rely on writing and understanding Terraform and Helm.
    Experience with security best practices for cloud deployments

Role progression

• Within 1 month, you’ll complete a comprehensive and supportive onboarding process and be able to make isolated contributions to the product, developer tooling, and infrastructure
• Within 3 months, you’ll have a grasp of the complete set of components (services, tools, configuration, etc.) that make up the product and infrastructure. You will continue to make isolated contributions. You will be a full member of the on-call rotation.
• Within 12 months, you’ll be able to suggest and implement complex changes to the infrastructure, developer tooling, and capacity planning.

• Check out our Employee Experience page for more information on our Mission & Values, Work-Life Balance, Pay Transparency, Diversity, Culture, and Benefits.
• 💰 Competitive Compensation. For this role our base salary is targeted at £ 105-123 GBP (UK) / € 123-144k EUR (Netherlands). Final offer amounts are determined by factors such as experience and expertise. We take a geo neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.
• 🏆 Syndio Equity. So you can share in Syndio’s success.
• 🏝 20 days annually. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, and voting leave.
• 🏦 Pension Contribution
• 📍 Remote within UK & Netherlands

The interview overview

Below you'll find an outline of the interview plan for our Cloud Operations Engineer position. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

• 30 min interview with a member of our Talent Team
• 45 minute zoom interview with the Hiring Manager
• Three video interviews with several team members (Engineering Manager, SRE team, Software Engineers) - 3 hours

At Syndio, we're building a diverse team that values candor, curiosity, and community. If you share these values and are interested in joining us, we'd love to talk with you even if you don't 100% meet the "about you" listed here. We don't expect anyone to have all the answers, as long as you're willing to learn and grow with us.

Employees joining the Syndio team at this early stage of growth will impact this critical social issue and support a growing customer base (including Nordstrom, General Mills, Match Group, and others) to take tangible action on workplace fairness.

Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.