Senior Sales Operations Analyst

At Synack, we create technology that unleashes the best cybersecurity talent to secure our digital world.

We protect leading global organizations by reducing companies’ security risk and increasing their resistance to cyber attack. How do we do this? By utilizing the world’s best and most trusted team of ethical hackers who test through our powerful and controlled platform to deliver real security without compromise.

Backed by top-tier venture capital firms including Kleiner Perkins Caufield & Byers, Microsoft, and Google Ventures, Synack's mission is to leverage global security talent coupled with advanced technology to help enterprises discover security vulnerabilities before they become business problems. Discover the possibilities at Synack!

The Senior Sales Operations Analyst will support functions essential to Sales and Go-To-Market success, including Salesforce productivity, analysis, KPI and other reporting to accelerate our performance. This role will be responsible for assisting in driving insights to our sales, marketing, customer success/operations teams. This role will also work closely with cross-functional teams to drive processes and procedures to support the strategic direction of the Sales and Marketing organizations.

Sounds interesting? Keep reading...

Here’s what you'll do

• Act as a trusted advisor to senior management and challenge the business with forward thinking approaches to accelerate growth, enhance operational efficiency, and increase profitability including:

  • Drive the analyses that steer the lead gen and sales organization, including lead generation, sales forecasting reports, managing sales pipelines and tracking all numbers associated with efficient movement from lead generation, POC, sales revenue and customer success
  • Manage weekly and quarterly reporting for the marketing, sales and customer success teams as well as board meeting preparation
  • Provide ad hoc reporting and analysis around key initiatives and planning periods. Maintain a portfolio of reports to ensure that reporting efforts are not duplicated.
  • Work cross-functionally to create policy, process and procedures to drive and support critical business priorities
  • As the Sales team grows, support commission plan design and quota distribution and provide Salesforce.com end-user training sessions
  • Support Salesforce for the company including assisting in managing and maintaining the database and data quality, sales team access and usability, reporting, and other Salesforce related duties

Here’s what you’ll need

• Candidate must possess excellent analytical and conceptual skills. Prior enterprise software sales and SaaS experience preferred.
• Advanced proficiency with Excel, PowerPoint, Google Sheets, and Google Slides
• Ability to work in a fast-paced, deadline driven environment
• Detail oriented and well organized
• Excellent written and oral communication skills and demonstrated influencing abilities
• A minimum of four years of experience is required
• Bachelor's degree required. MBA preferred.

Success Drivers and Competencies:

• Must be able to convey information in a clear, focused, and concise manner
• Experience in planning, coordinating, and executing multiple projects simultaneously
• The ability to think creatively and work in a team environment is required
• Individual must work well in a dynamic environment and be able to recommend and implement process improvements, work independently and handle multiple tasks simultaneously
• Professional maturity and demonstrated experience managing confidential information
• Advance Excel skills (Including lookups, Pivot Table, Index-Match, etc.)

Ready to join us?

Synack is committed to embracing diversity. Our people are our strength. Each addition to our team is an opportunity to grow and diversify our ideas, experiences, and viewpoints. We strive to be inclusive of Race, Ethnicity, Religion, Sex, LGBTQ+, Veterans, Disabilities, and Age. Synack welcomes you!

As a candidate, Synack cares about your privacy. Please view our candidate privacy policy here.

This position has responsibility to ensure Synack’s security and privacy posture is maintained.

$110,000 - $140,000 Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits.

For more details about our benefits, please see here. Then for the Employer code, enter: synack