About Swap
In 2022, Sam Atkinson and Zach Bailet recognized a fundamental problem with global ecommerce: brands were struggling to manage fragmented operations across multiple platforms, from cross-border logistics to returns, taxes, and compliance. The traditional ecommerce stack was broken - requiring brands to stitch together dozens of tools that didn't communicate with each other, leading to operational inefficiencies, higher costs, and poor customer experiences.
They founded Swap to solve this by building the complete Agentic Commerce operating system. Swap's platform unifies all ecommerce operations - cross-border shipping, tax compliance, returns, inventory management, and demand planning - into one intelligent platform. What makes Swap truly revolutionary is their Agentic Storefront, the first AI-powered storefront that replaces static websites with an immersive, agent-led commerce experience. This AI agent guides shoppers through product discovery, virtual try-on, and checkout in a single seamless journey. Trusted by 700+ brands globally, Swap is redefining how modern commerce works - turning operational complexity into a competitive advantage.
FAQs
- When was Swap founded?
- Swap was founded in 2022.
- Who is the CEO of Swap?
- Sam Atkinson is the CEO.
- What industries or markets does Swap operate in?
- Swap operates in the following markets: E commerce Enablement, Ecommerce Enablement, Commerce Operating Systems, Cross Border Logistics & Shipping, Returns Management (Reverse Logistics), Sales Tax & VAT Compliance, Demand Planning & Forecasting, AI Powered Commerce Agentic AI, Headless Commerce & Storefront Technology, Retail & Direct to Consumer (DTC) SaaS, and Inventory management software.
- How many employees does Swap have?
- Swap has 201-500 employees.
- Where does Swap have employees?
- Swap has employees in United Kingdom.
- Does Swap support remote work or working from home?
- Yes, Swap is a remote-friendly company.
- Does Swap offer a four-day work week?
- No, Swap does not offer a four-day work week.
- What is Swap's tech stack?
- Swap has 7 technologies in their tech stack.
- What is Swap's website?
- Swap's website is swap-commerce.com.
